Find Out 10 Effective Methods To Fix “An Unknown Network Error Has Occurred” On Instagram On Android!
Summary: Instagram is one of the most popular photo-sharing app. Many users spend lots of time on this app. If you are also an Instagram user and getting the error message saying “An Unknown Network Error Has Occurred” On Instagram. Don’t Worry! Here are 10 effective methods that will help you to know how to fix “An Unknown Network Error Has Occurred” On Instagram.
Why Is My Instagram Saying Unknown Network Error
Many users have reported that they face the Instagram error message “An Unknown Network Error Has Occurred” on Android while trying to log in on the Instagram app.
But there are some of the common reasons that can also be the cause of the Instagram unknown error. They are as follows:
- A poor network connection can also be the reason behind this error.
- IP address gets disputed and that’s why showing Instagram an unknown network error.
- If some virus enters in your phone then this can also be the reason too.
So, these could be the common reasons behind the occurrence of Instagram an unknown error occurred.
Additional Reading: Solved “Couldn’t Refresh Instagram Feed” On Android
Now, let us see a practical example!
Practical Example: A Users Facing The Instagram Error On Android
Im trying to log into a friends account and it continues to say this, I’ve restarted my phone and updated the app and still nothing, could it mean they changed the password?”
I know now you are thinking about, what do you do when your Instagram says unknown network error?
Well, you have to just follow the below-mentioned methods on how to fix “An unknown network error has occurred” on Instagram.
Method 1: Restart Your Phone
The first thing you should do to fix an error occurred on Instagram is to restart your smartphone may this can solve the error.
Follow the below steps to restart your Android phone.
Step 1: Press and hold the “Power” button until you see the menu.
Step 2: Now, tap on “Power Off” option and wait until the phone gets power off.
Step 3: Now, again press and hold the “Power” button to turn on your phone.
Method 2: Check Internet Connection
You should also check your internet connection is working well or not. You can check it by searching anything in the browser, if it doesn’t open then it means that your mobile data or Wi-Fi connection is not good. To fix it you can just turn OFF and ON the mobile data or if you are using a router then turn off the router for few minutes and then connect it to Wi-Fi.
If you are still facing the error message then you should try to connect with another data connection.
Additional Reading: Fix “Unfortunately, Email Has Stopped” On Android
Method 3: Update The Instagram App
If your Instagram app is not updated then this can also occur an unknown network error has occurred. So, to fix this problem you should look for updates and if there is any new update is available then update it.
Follow the below steps to update your Instagram application.
Step 1: On your device open Google Play Store.
Step 2: Then tap on three horizontal lines at the upper left corner.
Step 3: Next go to “My apps and games” option.
Step 4: Here you will get all the apps update, find an update for Instagram, and finally tap on “Update” button.
Now, open the Instagram app and see the error is solved or not. If not then follow the next method.
Method 4: Clear Instagram App’s Data And Cache
Another way to get rid of “An Unknown Network Error Has Occurred” on Instagram is by clearing the cache and data of Instagram app.
So, follow the below steps to clear data and cache of Instagram app to fix the error.
Step 1: On your device open “Settings” app and then tap on “Applications”.
Step 2: Now, find Instagram app and hit on it.
Step 3: After that tap on “Clear Cache” and then “Clear Data” button.
Step 4: After clearing cache and data you need to tap on “Force Stop” button.
Method 5: Check Date & Time
If your device’s date and time are not correct then your Instagram says network error has occurred. So, to fix this you should check you have current date and time and if not then set the correct one.
Now, follow the below steps to set the date and time.
Step 1: On your device open “Settings” and then tap on “Date & Time” option.
Step 2: Then enable Automatic date and time.
Now, open the app and see the error is resolved or not. If not then follow the below steps.
Step 1: Set the phone to Manual and set 4 years in future and open the Instagram application.
Step 2: When the application opens without error, go to time settings, and reset it to Automatic.
Additional Reading: How Do I Unlock My Android Phone If I Forgot My PIN?
Method 6: Uninstall And Reinstall The App
You can also try to uninstall the Instagram app and then again re-install it from Google Play Store. Maybe this can solve the problem.
Here follow the below steps to do so.
Step 1: Tap and hold the Instagram app and then drag it to Uninstall (Trash).
Step 2: After deleting the app, go to Google Play Store and then enter the app name and install the Instagram app again.
Step 3: Once the installation process gets completed, hit on Open button.
Step 4: Now, login to your Instagram account and see the problem is solved or not.
Method 7: Clear Your Device’s Storage
You can also fix this Instagram error by clearing the device’s storage.
Follow the below steps to clear the storage of your smartphone.
Step 1: Go to Settings and then tap Applications and then hit on Apps.
Step 2: Now, scroll down and choose Instagram app from the list of the available apps.
Step 3: Then tap on Storage option and then select Clear Storage.
Step 4: Now you will be asked to Delete the app data, just tap on OK button to confirm it.
Step 5: Then log in to your Instagram app and check the error is coming or not.
Additional Reading: How To Fix “Unfortunately, Facebook Has Stopped” On Android In 2020
Method 8: Reset App Preference
You can also reset your app preferences and then check can’t log in Instagram unknown network error is get over or not.
Here, follow the below steps to reset app preferences.
Step 1: Go to Settings and then tap on Applications and then tap on Apps.
Step 2: Next tap on three vertical dots and then choose Reset App Preferences.
Step 3: This will completely remove the app preferences from your phone.
Step 4: Then you have to reboot your device.
Now open the Instagram app and then try to log in it.
Method 9: Use DownDetector To Check Instagram’s Server
If the Instagram server is down then you can receive Instagram error message “An Unknown Network Error Has Occurred”.
So, you can go to DownDetector website to check your app’s server is down or not. Here you will be able to see the app’s server with a live outage map. If your Instagram’s server is down then you need to wait till the server gets up again.
Additional Reading: [Fixed] Ghost Touch Problem On Android Phone
Method 10: Factory Reset Your Device
If all the above-discussed methods don’t fix the error then lastly you should factory reset your phone.
Note: Make sure to backup your device’s data as doing a factory reset will wipe all the saved data from your phone.
Follow the below steps to factory reset your Android phone to fix the problem.
Step 1: Open Settings on your Android phone.
Step 2: After that select System option.
Step 3: Then tap on Reset options.
Step 4: Now, tap on Erase all data (factory reset).
Step 5: Finally tap on “Erase All Data” option.
Wait until the reset process gets completed. Now, setup your phone and then go to Google Play Store and then install the Instagram app then login to your Instagram account.
After doing this, you will be able to access your account and the error will be solved.
Note: If your data get erased from your phone while doing factory reset then you are strongly recommended to try Android Data Recovery software to recover your deleted data.
So, these were 10 effective methods on how to fix “An Unknown Network Error Has Occurred” On Instagram. Try these methods one by one and I hope this will surely fix the error. But if you still getting this error then you should take help from Instagram help.
Emily is a founder of recover-android-data.com. She loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Beside that, she also loves to travel, watch movies and play online games.