How To Fix App Not Working, Crashing, Or Stuck On Loading Screen

How To Fix App Not Working, Crashing, Or Stuck On Loading

Facing app crashing or not working problem?

Here is the complete guide on how to fix App not working/crashing or stuck on loading screen on Android or iPhone.

There are several reasons behind an application not working or loading, but we don’t need to figure out who the culprit is or what causes the problem.

We just have to focus on fixing the problem.

Keep reading this guide to know the fixes.

How to Solve App Not Working/Crashing or Stuck on Loading on Android or iPhone

We have provided steps for both iPhone and Android follow the steps according to your phone.

Solution 1. Restart/Reboot Your Phone

On Android:

Step 1: Long press the Power button, until some options appear.

Step 2: Tap on Reboot or Restart option.

Restart Your Phone

On iPhone:

Step 1: Long press either Volume key and Side key until you see the power-off slider.

Restart Your iPhone

Step 2: Drag the Slider, your device will turn off in 30 seconds.

Step 3: To turn on your phone, press and hold Side button (the button on your right-hand side of the phone), until the Apple logo appears.

Now, check if the app is working or not.

Solution 2. Check For App Update

On Android:

Step 1: Go to Play Store > Profile > Manage apps and device.

Step 2: Tap on Updates available.

Step 3: Now you will see an Update all option and an Update option next to the app, tap “Update” for the app that you are having issue with.

Update App From Google Play Store

On iPhone:

Step 1: Navigate to App Store > Profile Icon.

Step 2: Scroll down to see the available updates and release notes.

Step 3: Tap on either Update All or Update for the app in which you are having the issue. (Present next to the app).

Verify if the app is working fine or not.

Update App From App Store

Solution 3. Check Internet Connection

If you are trying to use an app that needs internet to open, then you must check, if your internet connection is working properly or not.

You can try to switch to mobile data, if you are connected to a Wi-Fi, or either you can switch to Wi-Fi, if you are using mobile data.

Tip: If possible, then try to connect to different wifi or mobile data via hotspot and then check.

Solution 4. Force Stop/Close App

On Android:

Step 1: Open Settings and tap on Apps > Manage apps.

Step 2: Select an app, then tap on Force Stop from the App info menu.

Step 3: Hit OK to confirm.

Force Stop App On Android

On iPhone:

Step 1: On the Home screen, swipe up from the bottom and stop in the middle of the screen.

Step 2: You can find the app by swiping right or left.

Step 3: After finding the app in which you are having issue, swipe up on it to close it.

Force Close App

Now, open the app and check if the problem is fixed or not.

Solution 5. Clear App Cache and Data

On Android:

Step 1: Go to Settings > Apps > Manage apps.

Step 2: Select the app for which you want to clear the cache.

Step 3: Tap Storage > Clear Cache.

Clear Cache on Android

On iPhone:

Step 1: Navigate to Settings > General > iPhone Storage.

Step 2: Select the app in which you are having a problem, then tap on Offload App.

Step 3: Then, click on Reinstall App.

Offload App on iPhone

Now, open the app and check if the issue is resolved or not.

Solution 6. Check App Permissions

Some apps won’t work if you don’t give them the required permission.

In case, if you have denied that permission before then follow the steps to allow it.

On Android:

Step 1: Go to Settings and tap on Apps > Manage apps.

Step 2: Choose the app you want to check the permissions.

Step 3: Tap on Permissions, then allow the required permissions.

Allow Permission For App on Android

On iPhone:

Step 1: Navigate to Settings > Privacy and Security.

Step 2: Allow all the required permissions for the app.

Allow Permission For Apps on iPhone

Now, check if the app is loading or working.

Solution 7. Update Your Device

On Android:

Step 1: Tap on Settings > Software update > Download and Install > Install now.

Update Software on Android

On iPhone:

Step 1: Go to Settings > General > Software Update.

Step 2: If any update is available, it will appear on the screen, tap on Download and Install.

Update Software on iPhone

After that, try to open the app and check, if the issue is still there or not.

Solution 8. Reset All Settings

On Android:

Step 1: Navigate to Settings > General Management > Reset.

Step 2: Tap on Reset all settings > Reset Settings.

Reset All Settings on Android

On iPhone:

Step 1: Navigate to Settings > General > Transfer or Reset iPhone.

Step 2: Tap on Reset > Reset All Settings.

Reset All Settings on iPhone

After that, verify if the issue is resolved or not.

Solution 9. Re-Install App

On Android:

Step 1: Go to Play Store > Search Bar.

Step 2: Type the App name you want to uninstall.

Step 3: Now, click on Uninstall option and wait for a few seconds, then tap on Install.

Reinstall App From Google Play Store

On iPhone:

Step 1: From the App Library, tap and hold the app you want to delete.

Step 2: Now, click on Delete App > Delete.

Step 3: Go to App Store > Search for the App > Tap on Get button.

Reinstall App on iPhone

After installing the app, login to your account and check if the app is loading and working properly.

Solution 10. Check App Server Status

If you have come this far and the app still not working/loading or keep crashing, then it might be possible that their server is down.

Check server status from Downdetector website.

If you found the server is down at that moment, you can open that app later.

Conclusion

Here is the end of the guide on how to fix app not working, keep stopping, crashing, or stuck on loading screen.

In this guide, we have mentioned steps for both iPhone and Android, follow the steps for your device.

Keep in mind that the steps may vary from device to device.

I hope this guide was useful for you.

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