How To Recover Data From Broken Vivo Phone

Retrieve Data From Broken Vivo Phones

Find Out 3 Methods To Recover Inaccessible Data From Broken Vivo Phone!

Just image a situation below.

Screen broken, want the data!

So the screen off my Vivo V15 just broke. It’s cracked and it doesn’t display anything. I want the photos and videos back. Is there any way I can get it to properly connect to my computer as I now can’t change ‘usb for charging’ to ‘usb for file transfer’ which I used to be able to do.

I know there are other threads on this forum about this problem, I tried the things they said but it didn’t work for me. Might be because those threads weren’t for the Vivo V15.

Any help would be appreciated!

Forgot to mention that the notification LED is still working so I do know when the phone is powered on or off.”

Just like above scenario there are many Vivo phone users who are not able to access their data due to broken screen of Vivo phone. Similarly, if your phone screen has also got broken or is your phone got broken due to some reasons and you are not able to access your data. Don’t worry! In this blog post you will find different methods to recover data from broken Vivo phone.

Expert Recommendation:
One of the easy and best methods to recover data from broken Vivo phone is to use Android Data Recovery which is a perfect Vivo Data Recovery Software.

With the help of Vivo Data Recovery Software, one can:

  • Easily extract data from broken/damaged Vivo phones.
  • Retrieve files like photos, videos, audios, call history, call/voice recordings, contacts, messages, notes, voice memos, notes, calendar, documents and more from broken Vivo phones.
  • Also recover data from factory reset, water damaged, screen broken, forgotten screen lock password, PIN, pattern lock and so on.
  • Support all Vivo phone models such as VIVO V15/15 Pro, VIVO V5S, VIVO V5, VIVO Y69, VIVO Y69, VIVO Y55S, VIVO Y55L, etc.
  • 100% read-only program. Safe, secure and easy to operate.

Download Or Buy Now Broken Vivo Phone Data Recovery Software

*Trial version only scans and previews recoverable files.

*Trial version only scans and previews recoverable files.

Vivo has also become one of the famous brands in the mobile sector. Vivo phone has attracted many users by its superb deign and preferential price. It is bought by both higher and low level users in the whole world.

But one common drawback that is faced by many users is their Vivo phone got broken or damaged due to drop from height, drop on floor, drop from moving motorbike and so on.

So, if your Vivo Phone has also broken and you wish to recover the data then below are the 3 methods on how to recover deleted data from broken Vivo Phone.

All the below methods are applicable  for all Vivo Phone model, including Vivo V17 Pro, U10, Z1X, S1, Z1 Pro, iQoo Pro 5G Edition, Vivo iQoo Pro, Vivo Z5, Vivo Y90, Vivo Y7s, Vivo iQoo Neo, Vivo Z1 Pro, Vivo S1, Vivo X5x, Vivo Y15, Vivo Y12, Vivo Y3, Vivo S1 Pro, Vivo Z3x, Vivo X9s plus, Y79,  Nex,  Y75,  X5 Pro, V15 Pro, X21s, V15, V11 Pro, Z3i, Nex Dual Display Edition, X23 Symphony Edition, X21, X Shot, V11, S 1, X27 Pro, Y91i, X27, iQoo, V15, U1, Y89, Y91, Z3i Standard Edition, Y93s, Y95, Z1 Lite, Y93, Z3[V1813DA], V9 Pro, Z3[V1813BA], Y97, X23, V11, V11i, V11 Pro, V71i, Z10, Z1i,  Y81, Nex5, Nex A, Y83, X21i, Z1, Y53i, V9 Youth, Y71, X21 UD, X21, V9, X20 Plus UD, Y75, Y79, V7, X20, V7+, Y69, V5s,Y53, Y25, Y66, Y55s, V5 Lite, V5 Plus, X9 Plus, Xplay6, X9, V5, Y55L, Y21L, X7, X7 Plus, X6S, X6S Plus, Y31L, Y31 A, Xplay5, Xplay5 Elite, Y51, Y51L, X6, X6 plus, Y51, Y27L, Y15S, V1, V Max, X5 Pro, X5Max+, X Short, Y22, Y15, X35, X5Max, Y83 Pro, X9s Plus, X9s, V3Max, V3, etc.

Additional Reading: How To Recover Deleted or Lost Videos On Android Phone

Method 1: Access Data From Broken Vivo Phone By Using PC

You can access your broken Vivo phone data with the help of PC. For this you have to download and install Android Control Tool (which is developed by XDA Forum member) and also install Android Debug Bridge (ADB) on your computer and thereby you can access your data from broken Vivo phones by using PC and save all data.

Note: One thing you have to remember that your USB debugging is enabled on your broken Vivo phone, only then this method will work. If it is not enabled then leave this method.

Below, follow the steps to access your data from broken Vivo phone:

Step 1: Download and install ADB on your PC. This tool will open a shortcut on your desktop which will help you to open the command prompt.

Step 2: When the given command prompt get opened, you need to enter the given command:

Adb shell

echo “persist.service.adb.enable=1” >>/system/build.prop

echo “persist.service.debuggable=1” >>/system/build.prop

echo “persist.sys.usb.config=mass_storage,adb” >>/system/build.prop”

Step 3: Reboot your device.

Step 4: Now connect your Vivo phone to computer and then it will pop up the Android Control Screen which allow you to control your broken Vivo phone by using PC.

Recover Data From Broken Android

Step 5: Now you can easily backup your data to cloud services such as Dropbox, Google Drive or you can copy paste your data from Vivo phone to computer.

Since this method will only work for some users, who have enabled the USB debugging. If you have already enabled USB debugging then you are in luck.

Additional Reading: How To Fix Download Pending Error On Google Play Store

Method 2: Recover Data From Broken Vivo Phone Via OTG Cable & Mouse

If you are not able to access your Vivo data due to broken Vivo phone then you can simply solve this problem with the help of OTG cable and a mouse.

You cannot connect the mouse directly to your broken Vivo phone therefore you need an OTG Cable as a medium.

Follow the below mentioned steps to retrieve your Vivo data from broken Vivo phone:

Step 1: First connect Micro USB side of the OTG Cable to your broken Vivo phone, then plug the USB mouse to cable.

Recover Data From Broken Android Via OTG Cable and Mouse

Step 2: Once your device get connected, now you will be able to see the pointer on your broken Vivo phone’s screen.

Step 3: After that you can easily take backup of your Vivo Phone’s data to cloud services like Dropbox, Google Drive, etc and later you can easily restore them back from the backup.

Note: You must know that Vivo phones recognize the Mouse as input device. And before using this method you must check the battery is charged enough, because Mouse may drain your battery.

Method 3: Retrieve Data From Broken Vivo Phone Via Android Data Recovery [Recommended]

If the above mentioned 2 methods do not solve your problem then in this situation you are strongly recommended to try world’s famous most popular third-party Android Data Recovery which is a suitable Broken Vivo Phone Data Recovery software. This tool will help you to recover files from broken Vivo phone in just few mouse clicks.

The best part about this Vivo Data Recovery tool is that it is available for both Windows and Mac computer. It also recovers data from both internal as well as from phone’s external SD card.

*Trial version only scans and previews recoverable files.

*Trial version only scans and previews recoverable files.

With the help of this program, you can easily retrieve inaccessible data from broken Vivo phone such as images, call logs, text messages, WhatsApp chats, contacts, audios, videos, call/voice recordings, voice memos, music, notes, calendar, documents and other types of data.

Below find out the steps to retrieve data from broken Vivo phone by using Android Data Recovery program.

Steps To Recover Data From Broken Vivo Phone

Step 1: Connect Your Device To Computer

Launch Recover (Android) software and then click on “Recover”.

Now, connect your Android phone to computer with the help of USB cable. Next, select “Recover Android Data”.

Step 2: Select The Files Types Which You Wish To Recover From Broken Android Phone

By default, Recover (Android) software check marked all the file types. You can also choose only those file type which you want to recover from your Android device. Click on “Next” to continue the process.

Note: But remember from broken Android phone you can only recover the existing data.

Step 3: Choose The Problem Which Matches Your Condition

Here you will see the two types of fault that is “Touch doesn’t work or cannot access the phone” and “black/broken screen”. Now you can select the one fault which your Android phone is having.

Then on next window you have to select the correct device name and model name of your Android Phone.

Note: At present, recovering data from broken phone only works for Samsung phone like Galaxy S series, Note series, Tablets, etc.

After that just click on “Next” to continue.

Here you have to choose the correct device name and model name.  If you choose the wrong information, it will brick your phone or it may cause any other errors. If you have given the correct information then type “confirm” and then hit on “Confirm” button to proceed further.

Step 4: Put Your Android Phone Into Download Mode

Follow the instruction shown on the program to get your device into Download Mode.

  • Switch off your Android phone.
  • Now press and hold “Volume Down” + “Home” + “Power” button on your Android phone.
  • Press “Volume Up” button to enter download mode.

Step 5: Analyze Your Android Device

When the phone is in Download mode, Recover (Android) tool will start to analyze the Android device then it will download the recovery package.

Step 6: Preview & Recover Data From Broken Phone

When analyzing and scanning process gets completed, Recover (Android) software will show all the data types by categories. After this you will be able to choose the data to preview. Now, select the file which you want to recover and then click on “Recover” to save all your important data from the broken phone.

*Trial version only scans and previews recoverable files.

*Trial version only scans and previews recoverable files.


I hope from the above methods you were able to sort out your problem and learned how to retrieve inaccessible data from broken Vivo phone.

But if you find the method 1 & 2 difficult then you are highly advised to use Android Data Recovery which is mentioned in method 3.

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