[Fixed] Apex Legends Mobile Crashing And Not Working

How To Fix Apex Legends Mobile Crashing or Not Working

Summary: Apex Legends Mobile is a famous gaming app. It is available for Android, iOS and PC users. Many, Android smartphone users have complained that Apex Legends Mobile app is crashing or not working on their devices. If you are also in the same problem then read this guide, here I will show you several methods to fix Apex Legends Mobile crashing and not working on Android.

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Apex Legends Mobile is a strategy battle royale shooter game that provides legendary character-based gameplay features. Multiplayer gameplay lets players to join forces with 2 friends and compete with other mobile players.

However, the crashing and not working issue occurs on this game due to some reasons which have been discussed-below.

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Why Does Apex Keep Crashing And Not Working on Android?

There could be various reasons why your Apex Legends Mobile crashing or stop working on your Android phone. Some of the common reasons among them are listed below.

  • If you have pending update of the app.
  • When your phone has low storage space.
  • If your Android phone is not updated to the latest OS version.
  • Poor internet connection can also be the reason for this issue.
  • Corrupted cache of Apex Legends Mobile game app.

Now, you know the reason for this problem on your game app and it will help you to fix the issue easily.

So, let’s dig into the methods to fix Apex Legends Mobile crashing and not working on Android.

Method 1: Check Internet Connection

Apex Legends Mobile is an online game and to play it your device must have a stable internet connection. And when you have a slow or poor internet connection then your game will crash or stop working. So, check that your device has a good internet connection.

To check if you can run anything on any web browser. If you don’t get the result then you should enable and disable the Wi-Fi. You also should check that you have an active data plan.

Method 2: Update Apex Legends Mobile App

Your Apex Legends Mobile game app should be updated to the latest version so that you can play it without any problem. So, if it is not updated then update it.

Below, learn how to update Apex Legends Mobile app.

Step 1: On your Android phone, open the Google Play Store app.

Step 2: Then tap on your profile icon at the top-right corner of the screen.

Step 3: After this, tap on My apps & games option.

Step 4: Now, go to Update section and look update for Apex Legends Mobile app.

Step 5: If the update the available then hit on Update button beside the game app. You can also tap on Update All to update all the apps.

Additional Reading: How To Fix Android Phone Shuts Off Randomly

Method 3: Use Wi-Fi Connection Instead Of Mobile Data

Use Wifi and not mobile data

If you are using mobile data for playing Apex Legends Mobile game then this can cause stability issues which make the game to not work. So, if you can use Wi-Fi connection to play the game then try to play with it and sit close to the Wi-Fi point so that you get the best connectivity.

Method 4: Close All Background Apps

If there are many apps running in the background then these apps will use resources that the Apex Legends Mobile app needs to run. And other running apps could also conflict with the game app and cause it to crash and not working problem.

So, simply close all the running apps in the backup and then lunch the game app and check if it is working fine or not. If not, then move to the next method.

Method 5: Turn Off Airplane Mode

It is possible that you have accidentally turned on flight mode/airplane mode on your device and due to this Apex Legends Mobile app is not working. Hence, to fix it your need to check it and if it is on then disable it.

To turn off airplane mode on Android, go to Quick Settings menu and then hit on Airplane mode icon to disable it.

Method 6: Make Sure Your Device Has Sufficient Space

To play big games like Apex Legends Mobile your device must have enough storage space. Hence, you should check that you don’t have low storage space. If it is low then make some space by deleting unwanted data from your device. After this, try to play the game and check if it solved the issue.

Additional Reading: [Samsung] How To Fix Google Play Services Keeps Stopping

Method 7: Install Latest Android OS

You should also check updates for your Android device’s Operating System (OS) and update it, as the older version of OS on your device may cause compatibility issues with the game app.

Below, follow the steps to update your Android firmware.

Step 1:  Run the Settings app on your phone.

Step 2: Then tap on Software Update.

Step 3: If your device tells you that you have the latest OS update then simply tap on Download and Install button to install it.

Method 8: Check Apex Legends Mobile Game Settings

You need to check some basic configuration of the game, if these configuration is not met then you will face a crashing issue on the Apex Legends Mobile game. These settings are GPU processes, Display settings, texture, etc.

Check Apex Legends Mobile Game Settings

First, check the display settings. Here, you can select for balanced image quality and in frame control. This will ensure that your phone is able to cope up with the game load.

Enable Adaptive smoothening, this will ensure the game will run smoothly on your device. You can turn on this option when you face low device performance.

Enable Adaptive smoothening of Apex Legends Mobile In Game Settings

After this, you can disable Dynamic shadows, refraction quality, and Anti Aliasing. These are heavy game features that put a lot of calculation load over your CPU which makes the game to crash.

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Method 9: Check Apex Legends Mobile Game Permissions

In every game app, you need to provide some basic permissions like internet, location, storage, etc. so that they can work well. And when these permissions are not given then the game app will not work and start crashing. So, you should check the permissions on Apex Legends Mobile app.

Here are the steps to do this.

Step 1: On your Android phone, open the Setting app.

Step 2: Then, tap on Apps.

Step 3: After this, hit on Apps manager.

Step 4: Here find the Apex Legends Mobile game app and tap on it.

Step 5: Scroll down to Permissions tab.

Allow Necessary Apex Legends Mobile Game Permissions

Now, check that all necessary permissions are given, if not then allow it. After this, restart your phone and then check whether the game app is working fine or not.

Method 10: Turn Off Battery Saver Mode

Turn Off Battery Saver

When you enable battery saver mode on your phone then it saves your device battery by limiting access to communication saver, internet, location services, and other services. But some of these services like internet, location, etc. are very important while playing the game. So, if it is turned on then turn off it to fix Apex Legends Mobile freezing/crashing issue.

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Method 11: Clear Cache And Data of Apex Legends Mobile App

Every app stores cache files so that the app can run smoothly and open fast. But sometimes these cache files get corrupted and cause issues with the app.

Maybe your game app’s cache also gets corrupted and deleting it will solve the issue.

Here, follow the steps to clear cache and data of Apex Legends Mobile game app.

Step 1: Go to Setting > Apps > App manager.

Step 2: Now, you will find all the install apps list, scroll down and tap on Apex Legends Mobile.

Step 3: After that, hit on Storage.

Step 4: Lastly, tap on Clear Cache and then on Clear Data (this will remove your settings and accounts for the game) button.

Clear Cache and Clear Data of Apex Legend App

Method 12: Uninstall Mod Apps Or Scripts

There are many apps or scripts available for Android users that let them hamper with the game in changing specific advantages in the game. But these mod apps or scripts can also create problems in the functioning of the game itself. Therefore, we suggest you not to use such apps because they can cause crashing issues and other problems in the game app.

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Method 13: Uninstall And Re-install Apex Legends Mobile App

You can also uninstall the Apex Legends game and then reinstall it again from Google Play Store. But remember then this will delete all the game files from your device.

To uninstall, you need to go to Settings > Apps. Then choose Apex Legends and tap on Uninstall.

Once the game is uninstalled, install it again. For this, open Google Play Store app and enter the name of the app in the search box. And then hit on Install button next to the app to reinstall it.

Method 14: Try Repair (Android) Software To Fix Apex Legends Mobile Crashing/Not Working Issue

If your Apex Legends Mobile app is not working or crashing on Android due to some problem in your Android OS then you can try Repair (Android) software to fix it.

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Android System Repair tool not only fixes the app crashing or not working issue but it also fixes many other Android issues such as system update failure, stuck in bootloop, black/white screen of death, Android OTA update failed, Play Store not working/responding, system crashing, etc.

But remember that you can only use this software on your Samsung phones or tablets.

Here, follow the steps to fix Apex Legends Mobile keeps crashing/not working on Android using Repair (Android).


So, in this guide, I have mentioned all the possible methods to fix Apex Legends Mobile crashing on Android. If you are a Samsung user and the issue is causing due to some problem in your device OS then I would suggest you to try Repair (Android) software to stop Apex Legends Mobile from crashing.