After doing some research, I have found in several forums and community websites that there are many Android users experiencing different types of unknown issue with Google Play Services.
So, in this post, I have decided to offer some working and effective solutions to fix common Google Play Services unknown issues on Android.
Before we go to the fixes part, let us first know what different types of unknown issues with Google Play services users encounter.
Different Types Of Common Unknown Issue With Google Play Services
There could be more common Google Play Services unknown issues, but these are some of them:
- Google play services not working
- Google play keeps crashing
- WhatsApp is having trouble with google play services
- Google play services something went wrong authentication is required
So, now dive into the fixes part to fix common Google Play Services unknown issues on Android.
Important Note: Don’t try to uninstall or disable Play Services to get rid of this common unknown issue. It is not a good idea. Google Play Services plays an important role and it is a collection of processes critical to the Android ecosystem.
Additional Reading: How To Fix Error 924 In Google Play [9 Methods]
Fixes #1: Check Your Device Have Enough Memory Storage Space & RAM
Google Play Services require free RAM and Storage space to function properly. Hence, you have to make sure that your Android phone have enough storage space and RAM memory.
Here’s what you have to do so:
- Most of the smartphone, comes with Phone Manager/Smart Storage or Security.
- Simply open the app, and tap on Optimize (Cleanup) to clean unwanted/junk data and thereby optimize your phone.
- After optimizing, if your device still doesn’t have enough storage, then delete data from your device and make sure your device has at least 500MB of free storage space.
Alternatively, if your device doesn’t have Phone Manager/Smart Storage or Security option, then follow the below steps.
- Open Setting and go to Storage.
- Tap on Cached Data and hit on Delete.
- Also, see if you can delete photos or videos that you do not need anymore. You can also uninstall apps that you do not use or rarely use. Make sure to free up at least 500MB of free storage space.
You can now use your phone like you would normally do, and see if the issue reoccurs.
Additional Reading: [Samsung] How To Fix Google Play Services Keeps Stopping
Fixes #2: Clear Cache and Storage Of Google Play Services
- On your device, go to Settings and tap on Apps (Applications).
- Scroll down and look for Google Play Services and tap on it.
- Next, tap on Storage and Cache.
- Tap on Clear Cache and then tap on Clear Storage.
Now restart your device and check whether the problem is solved or not.
Additional Reading: [Solutions] “Unfortunately, Google Play Store Has Stopped” On Android
Fixes #3: Re-Grant Permission
Make sure Google Play Services has all the necessary permission that it needs to run properly. In order to make sure all the necessary permission has been granted, follow the below steps:
- Open Settings and hit on Apps (Applications).
- Scroll down and look for Google Play Services and tap on it.
- Hit on Permission and check all of them are granted. If not then enable them.
- Now, reboot your device and see if the error is solved.
Additional Reading: How To Fix Google Play Store Error Code 495
Fixes #4: Force Stop & Clear Cache Of Google Services Framework
Google Services Framework is a separate system process that Android phone has. This framework is accountable for syncing and saving device data. Most of the time, force stopping and then clearing cache fix the problems.
Here follow how to do it:
- Open Settings and tap Application Manager.
- Tip: Some phones hide system processes. So, if you don’t see Application Manager, then go to Settings tap on Apps (Applications). Then tap on Three dot icon (menu icon), from there select Show System processes.
- Now scroll down and look for Google Services Framework and hit on it.
- Then tap on Force Stop. Next, go to Storage and then tap on Clear Cache.
Now, switch off and then switch on your device and see if the problem is fixed or not.
Additional Reading: How To Fix Google Maps Keeps Crashing On Android
Fixes #5: Reinstall or Uninstall Conflicting Apps
It is possible that sometimes Google Play Services will glitch with certain apps. If you are not able to fix the issue so far, then it means there is an issue in the specific app itself. The apps which are popular for glitches with Play Services are Gmail, Google Maps, Hangouts and Duo.
In order to fix such an issue, you have to keep an eye for when the error occurs. For example, if you get the error “Unknown issue with Google Play Services” while you are trying to open Google Maps/enabling location, then the issue is most probably with Google Maps.
To fix this issue, follow the below steps:
- Open Settings, tap on Apps (Applications) > All Apps.
- Look for the app that you suspect it might be conflicting with Google Play Services. Tap on the app.
- Tap on Storage and hit on Clear Data and Clear Cache.
- Next, tap on Uninstall or Uninstall Updates, if possible.
Now, reboot your device and see if the issue still persists or if it got fixed.
Fixes #6: Force To Update Google Play Services
This fix is not for all users, it is because most of the Android manufacturers prefer to limit this option.
However, if you have rooted your device or if you are Android version is a stock version, then you can do it.
Typically, if the problem is from the Google Products such as Gmail, Maps, Hangouts, Play Store or Google Analytics, forcing to update Google Play Service might make the error disappear.
Here what you need to do:
- On your device, open Settings> Security > Device administrators.
- Deactivate Android Device Manager. (Note: If you don’t see Android Device Manager in that list then skip this step).
- Go to Settings > Apps (Applications) > All Apps.
- Scroll down and look for Google Play Services and tap on it.
- Hit on Uninstall Updates and reboot your device.
- Now, again go to Settings> Security > Device administrators and activate Android Device Manager.
Wait for it to update again and once updated, see if the issue is fixed or not.
Additional Reading: How To Fix Download Pending Error On Google Play Store
Fixes #7: If Google Play Services Was Moved Then Reflash Your Device (For Rooted Device Only)
Let me tell you that Google Play Services consume 500MB of device’s storage, hence some of the users want to move Play Services to external SD card. But, you should never move it as it will create problems in the misbehaving of lots of apps and display the error message “unknown issue with Google Play Services”
And with the latest updates (Marshmallow to newer version) Play Services has become more sensitive and it should not be messed up with.
If your Android device is not rooted, then you can’t perform this action, but if you are using app like Root Explorer, then you can easily move Google Play Services to anyplace on your Android phone, which is the causes for the error. So, if you are in this situation, then the only way to fix it is to re-flash your Android device.
Conclusion
Google Play Services unknown issues can be troublesome for many users, but following fixes mentioned in this post can easily help you to effectively fix common Google Play Services Unknown Issues.
If you have found this post helpful and useful, then do share it as it can help others.
Wan to know About Me. Well, I have experince of almost 11 years in writing topics related to Android and other tech. Previously, I used to write Blogs for the company where I was working earlier. Now, I love to write tips, tricks, fixes for errors, data recovery solutions, and more related to Android for my own Website. Besides that, I love to travel and explore places, watch movies and play online games.
