Are you trying to send text messages to someone but unable to send them because of the “error 98 SMS termination denied” on your Android phone? So, if you are also receiving the same error message while trying to text other people then don’t worry. In this article, you will learn effective methods on how to fix error 98 SMS termination denied on Android.
Let’s start with a real user practical scenario!
Practical Scenario: A LG Phone User Getting Error Code 98 While Sending SMS
This happens with only 1 of my contacts. I am able to text everyone else fine. I have tried 3 different messaging apps. I have tried to power cycle my phone. I have been trying to text this person every other day for about a week, so where I am physically at or when I am trying to send it does not matter. I tried sending with a 1+ area code+ number and area code+ number. Nothing works.
Original Post Is From: Verizon Community
So, that was just one example. Similarly, there are several users out there experiencing the same issue.
Additional Reading: 12 Methods To Fix “Invalid SIM Card” Error on Android
Nevertheless, before we move to the solutions let’s first know what are the reasons which cause “error 98 SMS termination denied” on Android devices.
Reasons: Why You Get “Error 98 SMS Termination Denied” On Android
There could be some reasons due to which you are receiving an error message on your Android phone. Some of the main reasons are listed below.
- You may face this error mainly when there is a maintenance break or service outage on the carrier’s end.
- A glitch in your phone might not detect the SIM card.
- If you have not inserted the SIM card properly.
- When you have not installed the latest OS update on your Android phone.
- The person whom you are texting has an incorrect phone number.
So, these are some of the main reasons that can cause error 98 SMS termination denied on Android phone.
Now, let us discuss the possible methods to fix “error 98 SMS termination denied” on Android.
Note: The below solution is applicable for all Android phone brands and models such as Samsung, LG, OnePlus, Huawei, HTC, Nokia, Oppo, Vivo, Asus, Moto, Lenovo, Techno, Fairphone, Redmi, Xiaomi, etc, purchased from anywhere such as Verizon, AT&T and so on.
Solution 1: Restart Your Android Device
As you all know that a simple restart fixes many issues and it can also fix this error on your device.
To restart your Android device, you need to press and hold the Power button until the Power menu appears on the screen. Then tap on “Power Off” option. After a few seconds turn on your phone by pressing the Power button.
Additional Reading: Causes And Solutions: Why Your SMS Delayed or Not Delivered
Solution 2: Update Your Device
If the new update has been launched for your Android phone but you have not installed the latest update then this can also trigger error 98 SMS termination denied on Android phone or tablet.
Follow the below steps to update your Android device.
Step 1: Open the Settings app on your phone.
Step 2: Then scroll down and tap on About Phone.
Step 3: After that, hit on System Update and then tap on Check for update.
Step 4: Now, download and install the new update.
Once the installation is completed, restart your phone and see the issue is fixed or not.
Solution 3: Re-Insert SIM Card
If you have not inserted the SIM card properly in SIM card’s tray then this can also cause error 98 SMS termination denied. So, you should remove the SIM card and then re-insert it properly.
Here, follow the steps to do so.
Step 1: Switch Off your phone.
Step 2: Now, with the help of SIM Ejector tool take out the SIM tray.
Step 3: Remove the SIM card from the SIM tray and clean it with a soft cloth.
Step 4: Insert the SIM card again and switch on your phone.
Additional Reading: How To Recover Deleted Text Messages From Android
Solution 4: Check Receiver’s Number
It is possible that the person whom you are sending texts doesn’t have the correct number and due to this, you are facing this error.
You can’t send text SMS to a landline number, so you need to verify that the receiver’s number is not landline and you can check this using the Validator app. This app will verify whether the number is a landline or mobile phone.
If the receiver number has been discontinued due to non-payment of bills or a number change then this can also be the reason for this error.
Solution 5: Check Current Balance
You should also check that your phone has the balance to send text messages. Service providers charge a fee for text message services. So, you need to check your current plan and credit to fix error 98.
Here, follow the steps to check your current balance.
Step 1: First, you need to dial the USSD code of your service provider. Each provider has a different code that gives the account details.
Step 2: Once you see the menu, choose tariff plan or current balance to know more information.
Step 3: If your current plan has expired or you don’t have sufficient credit then recharge your phone number and see the error persists or not.
Solution 6: Clear Cache And Data For Messaging App
When the cache files get corrupted then it fails to load the right information then the messaging app will show that error. You can clear the cache and data of the messaging app to fix this issue.
Below, know how to clear cache and data of the messaging app.
Step 1: On your Android phone, open the Settings app.
Step 2: Then tap on Apps.
Step 3: Now, you will find all the app’s lists. From there, choose Messaging app and tap on it.
Step 4: Next, tap on Storage.
Step 5: After that, tap on Clear Cache and Clear Data button.
Additional Reading: How To Permanently Delete Text Messages On Samsung Phone
Solution 7: Delete Unnecessary SMS And Call History
If your messages and call memory is full then you can see the error 98. In this case, then you need to clear unwanted messages and call logs from your phone.
Here are the steps to do the same.
Step 1: On your Android device, tap on Messaging app to open.
Step 2: Now, hit on 3 dots.
Step 3: Next, choose to delete all messages from the drop-down menu.
Step 4: Similarly, open the Phone app then tap on 3 dots and choose clear call log.
Solution 8: Restrict The Length Of The Text SMS
Many carrier networks split long text SMS but not all carrier networks do the same. If your text SMS more than the character limit and your service provider doesn’t slit the text messages then error 98 SMS termination denied can occur on your phone.
To solve this issue, write the text messages within the 160 character limit. Also, ensure that your service provider split long text messages into shorter ones.
Solution 9: Scan Your Device To Find Corrupt Data
If there is corrupt data or files stored in your Android device then this can also cause error code 98. If you have recently installed any app from an unknown source or connected your device to an unknown device then the files get corrupted.
You can find the corrupted files by installing an antivirus app. There are many free and paid antivirus apps are available in Google Play Store. Download and install an antivirus app that you find best and using that app scan your Android phone. If you find any corrupted files then delete those files from your smartphone and check text message sending failed issue is solved or not.
Additional Reading: How To Recover Text Messages After Factory Reset On Android
Solution 10: Contact Your Service Provider
If none of the above solutions work then you should contact your service provider or customer care to fix “error 98 SMS termination denied” on Android.
They will check why it is happening and provide some ways to fix it or if there is any issue with their end then they will fix it. If the error message is occurring due to downtime or maintenance issues they will also inform this.
Well, these were the 10 effective solutions to fix “error 98 SMS termination denied” on Android. I hope any of the above solutions have worked to fix this error.
But if the solutions still fail to fix the issue then you can factory reset your phone. Remember that this will erase all device’s data. So, you should only apply this method, when it is very urgent to send a text message.
Emily is a founder of recover-android-data.com. She loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Beside that, she also loves to travel, watch movies and play online games.