[Android] “Fingerprint Sensor Is Not Responding, Please Try Again Later”

How To Fix Fingerprint Sensor Is Not Responding On Android

Find Out 12 Easy Methods To Fix Error Message “Fingerprint Sensor Is Not Responding, Please Try Again Later” or Fingerprint Sensor Not Working/Responding On Android!

Are you trying to unlock your Android device using fingerprint but it is not working and sending you an error message “Fingerprint sensor is not responding, please try again later”. You don’t have any idea why it is happening and how to fix it. Keep Calm! And just keep going through this guide here I am going to share some effective methods to fix fingerprint sensor not responding error on Android.

Before you jump to the solutions you should first know why you are getting “Fingerprint sensor is not responding” error message on your Android device.

Reasons: Why You Receive Error “Fingerprint Sensor Is Not Responding, Please Try Again Later” On Android

There are some causes due to which error “Fingerprint Sensor Is Not Responding, Please Try Again Later” can occur on your phone and this can’t let you unlock your Android device using fingerprint.

The reasons for this error are as follows:

  • Software Problem: Maybe the Android software you have installed on your phone has not been properly configured to use the fingerprint sensor and due to this, you get this error message.
  • Fingerprint Sensor Gestures: If the “Fingerprint Gesture” feature on your Android phone is creating an interrupting with the system functions and due to this the fingerprint sensor is not responding and sending you the error message.
  • Corrupted Data: When you set fingerprint on your device then the settings save that data in the database and every time when you try to unlock your phone with the fingerprint sensor then that database is accessed and the data from the sensor is matched with the data in your device storage. And when it gets matched then only your phone gets unlocked. So, it may be possible that the data stored in your device storage gets corrupted and this is the reason why your fingerprint sensor is not responding/working.
  • Hardware Problem: If the fingerprint sensor is damaged or other important parts inside your device that handles the fingerprint scanning is damaged and due to this fingerprint sensor on your phone is not working/responding. If it is hardware damage then you need to give it to service center to get it repaired.
  • Cache: The cache stored on your phone has been corrupted and interfering with the system functions such as fingerprint scanner.

Now, you have understood why you are getting this error message. So, without further ado, let’s learn how to fix “Fingerprint sensor is not responding, please try again later” error on Android.

Additional Reading: How To Unlock Android With Broken Screen [4 Methods]

Method 1: Make Sure Your Finger Does Not Have Any Dirt And Liquid

You should first check that your finger is clean as your device’s fingerprint needs a clean finger to get recognized. Your device’s fingerprint will not work to unlock your phone if your finger is oily, wet, dirty, or moist.

So, you need to clean your hand by washing them and dry out. After this, try to unlock your Android device using fingerprint.

Method 2: Check Biometric Hardware

To find out whether the problem is hardware or software, you need to conduct a test on the sensor.

Below follow the steps to do the same.

Step 1: Firstly, if your phone is locked then unlock it and tap the “Dialer” icon.

Note: Open the Stock Dialer that came preinstalled on your device.

Step 2: Now, enter “*#0*” and hit on “Call” button.

Check Biometric Hardware To Fix fingerprint sensor is not responding on samsung

Step 3: Next, the diagnostics menu will pop-up, hit on the “Sensor” option and then tap on “Fingerprint Scanner” test from there.

Checking Biometric Hardware To Fix fingerprint sensor is not working on samsung

Step 4: Put your finger on the scanner and see if it is working fine or not.

Step 5: If the fingerprint sensor/scanner recognizes your finger and works properly then it means there is no hardware problem. But if the scanner doesn’t detect your finger then it means there is hardware damage and you need to visit service center.

Additional Reading: How To Remove or Bypass Google Pixel Screen Locks – [PIN, Pattern, Password Or Fingerprint]

Method 3: Clean The Fingerprint Sensor/Module

Like your finger, your device’s fingerprint sensor should also be clean. Maybe your fingerprint module gets dirty if you have previously used the fingerprint sensor with oily, dirty, or wet hands and now due to this, it can’t read your finger properly.

Hence, you need to check that your fingerprint sensor is clean and if it is not then clean it using a dry cotton cloth or a cotton swab. If the dirt has stacked to the sensor then you need to clean it gently using a damp cloth wetted with alcohol (if alcohol is not there then you can use some drops of water). Take care that you don’t scratch the module with a hard or sharp object. If you do this, then it can damage your fingerprint sensor.

Method 4: Restart Your Android

Another simple and repetitive way to fix your fingerprint sensor not working/responding issue is to restart your device. Restarting the device fixes minor glitches like frozen applications, faulty fingerprint sensor, etc.

To restart your phone, simply press and hold the Power key unless you see some options on the screen. Now, tap on Restart/Reboot option. You can also tap on Power Off option and after this power on it, by pressing and holding the Power key until you see the Android logo on the screen.

Method 5: Check The Fingerprint Module Is Connected Properly

Your module should be connected properly then only it will work. So, if you use your device with touch ID and physical fingerprint then try to check that the module is connected properly.

On many Android devices, the module is as hard as the back panel. So, if you find your fingerprint module/sensor shaking or clickable then you need to visit the repair center.

Additional Reading: How Do I Unlock My Android Phone If I Forgot My PIN?

Method 6: Update Your Android OS

If you have not updated your Android operating system for a long time then it can also cause “fingerprint sensor not responding” issue. Software bugs are common in all OS and they can affect your phone’s hardware.

So, you should check the latest update for your Android OS and update it.

To install the latest version of Android OS, you need to go to Settings > System > System Update. Now, download and install the update for your device.

Once the update process gets completed, your phone will restart. After this, try to unlock your phone using fingerprint. If still you are unable to unlock your phone and get the same error message then you can downgrade to the previous version or you need to wait for the bug to be ironed out in a newer software update.

Method 7: Recalibrate Your Fingerprint

If you do industrial work there it is possible that some changes occur on your device such as marks/lines that interfere with the registered fingerprint. In this situation, you need to add another fingerprint from your phone settings.

Most Android phones let their users to add 5 different fingerprints to unlock the device. So, if your fingerprint sensor or touch ID is not working or responding then you can add another fingerprint or delete the existing one and add it again.

To do this, you need to run the Settings app. Then hit on Security > Fingerprint. After this, add a new fingerprint.

Recalibrate Your Fingerprint To Fingerprint Sensor Is Not Working

Once you have added a new fingerprint then you will be able to fix this error and unlock your device using fingerprint.

Additional Reading: How To Unlock Huawei Phone Without Resetting

Method 8: Wipe Cache Partition

Your device cache can affect the memory of the phone due to which your fingerprint sensor can’t respond. So, to fix it, you need to clear cache partition.

Below, learn the steps to wipe cache partition.

Step 1: At first, you need to power off your device.

Step 2: Now, you need to boot your device in recovery mode. (As different phone models have different key combination to boot the device into recovery mode. Hence, I recommend you to search the key combination for your specific phone in Google.)

Step 3: Now, scroll down using Volume Down button to highlight “Wipe cache partition”.

Wipe Cache Partition On Android To Fix Fingerprint Scanner Is Not Responding

Step 4: Use the Power button to select it.

Step 5: Now, restart your device.

After this, check whether you are able to fix the problem or not.

Method 9: Disable Fingerprint Gestures

Sometimes, the fingerprint gestures might interfere with the fingerprint sensor feature and prevent it from working well. Therefore, you need to turn off fingerprint gestures to fix fingerprint sensor not working/responding.

Follow the below steps to disable fingerprint gestures.

Step 1: Go to Settings.

Disabling Fingerprint Gestures to fix Galaxy Note 10, Note 9, Note 8 fingerprint sensor not responding

Step 2: Tap on Advanced Features.

Disabling Fingerprint Gestures to fix Galaxy S10, S10E, S9 Plus, S8, S7 Edge fingerprint sensor not responding

Step 2: After this, hit on “Fingerprint Sensor Gesture” to turn it off.

Step 3: Now, restart your device and check whether the issue is solved or not.

Additional Reading: How To Unlock Android Phone Without Factory Reset

Method 10: Disable Fingerprint Scanner

You can also disable the fingerprint scanner on your Android device to fix fingerprint sensors not working or responding problems.

Below, learn the steps to turn off fingerprint scanner.

Step 1: Go to Settings > Biometrics and security.

Step 2: Then hit on Fingerprint.

Step 3: Now, enter your device lock screen password/PIN/pattern.

Step 4: Hit on Fingerprint unlock to turn it off.

Disable Fingerprint Scanner To Fix Fingerprint Scanner Is Not Working on Android

Additional Reading: Fix Common Android Snow Cone 12 Or 12L Bluetooth Issues

Method 11: Factory Reset Your Phone

If your fingerprint sensor is not responding due to a software issue then factory resetting the device may help to fix the problem. But before you follow the steps to reset your Android device, backup all important data as you will lose them.

Now, follow the below steps to factory reset your Android device.

Step 1: Go to Settings > System.

Step 2: Then hit on Factory Reset > Erase Everything.

Step 3: If asked to enter the passcode then enter it.

Method 12: Visit The Service Center

If you have applied all the above-mentioned methods but still the issue is not fixed then it means that there is some hardware damage on your device and you need to visit the service center (official center) to get it fixed by the technician.


Locking your phone with fingerprint make your device more safe and more secure from other. It also makes it easy for you to unlock the device. However, sometimes users receive error “fingerprint sensor is not responding, please try again later” while unlocking the Android device using fingerprint. But you don’t need to worry as the above-mentioned methods will help you to fix fingerprint sensor not responding issue.

If the problem is caused due to software glitch then it can be fixed by yourself. But if it is caused due to hardware problem then you need to visit the official service center.