How To Fix Microsoft OneDrive App Crashing On Android

How To Fix OneDrive App Crashing On Android

Find Out Effective And Working Methods To Stop Microsoft OneDrive App Crashing Issue On Android Phone Or Tablet!

Is your Microsoft OneDrive app is crashing on your Android device? If YES, this is irritating you very much and you wanted to fix it as soon as possible then you have visited the right web page. In this tutorial, our goal is to offer complete solutions to fix Microsoft OneDrive crashing issue on Android.

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Microsoft OneDrive app is a cloud storage that permits you to back up your device’s data. You can share those data with your friends and others. This app is available on Google Play Store that provides 5GB of free storage space. If you want more storage space then you can subscribe to Microsoft 365 as it will provide 1 TB of storage space and premium OneDrive features.

However, the OneDrive crashes due to various reasons. Some of the reasons are discussed below.

Additional Reading: How To Fix Google Photos App Keeps Crashing Or Stopping On Android

Why Does Your OneDrive App Keep Crashing On Android?

There are some possible reasons you may meet that can cause Microsoft OneDrive crashing issues on Android.

Some of the major reasons are listed below.

  • Outdated Microsoft OneDrive and Android OS.
  • Low storage space.
  • Poor internet connection.
  • Corrupted cache data of OneDrive app.

Now, you know the reasons for OneDrive crashing issue that you help you to understand the nature of the issue and you will be able to fix it very easily.

Here are some of the methods to fix Microsoft OneDrive keeps crashing issue on Android.

Method 1: Check Your Internet Connection

If the internet connection which you are using is not stable then it can cause your OneDrive app to crash. Therefore, you are suggested to check the network connection.

If you are using mobile data then check the internet connection by browsing on the web and if you are using a Wi-Fi connection then you can keep your mobile near to Wi-Fi router. Now, check the issue is solved or not.

Method 2: Restart Your Android

Another way to fix Microsoft OneDrive crashing on your phone is to simply restart the device. Restarting the device will kill the bugs. Apart from this, it also clears the memory when you restart the device, which can help to fix OneDrive app crashing issue.

To restart your phone, you need to press and hold the Power button for a few seconds until you see the option on the screen. Now, from that options, select Power Off option. Once your phone gets power off completely, switch it on again by pressing and holding the Power key.

Restart or Reboot Your Android Phone

Additional Reading: How To Fix “Unfortunately, Facebook Has Stopped” On Android

Method 3: Update Your Microsoft OneDrive App

If your OneDrive is not updated then you should update it and then see the issue is fixed or not.

Here, follow the steps to update OneDrive app.

Step 1: Open Google Play Store app on your phone.

Step 2: Then hit on your profile.

Step 3: Next, tap on My apps and games option.

Step 4: Then visit the update section.

Step 5: Find the update for OneDrive app and hit on Update button to update it.

Method 4: Clear Cache And Data Of Microsoft OneDrive App

If the cache files are corrupted then it can also result in the crashing of the OneDrive application. Hence, you are suggested to clear the cache and data of the OneDrive app.

Below, follow the steps to clear cache and data of Microsoft OneDrive app.

Step 1: Launch Settings app.

Step 2: Then hit on Apps & notifications > see all apps.

Step 3: Now, hit on OneDrive.

Step 4: Tap on Storage and cache.

Clear Cache and Clear Data of OneDrive App On Android

Step 5: Next, hit on Clear Storage and Clear Cache buttons.

Clear Cache and Clear Data of OneDrive App To Fix Microsoft OneDrive App Crashing On Android

Now, check the issue still coming or not.

Additional Reading: How To Recover Deleted Photos From Google Drive

Method 5: Install Latest OS Update

If you are running your Android phone into an older version of OS then you should upgrade the OS.

To install the latest OS update, go to Settings > Software. If the update the available then download and install it.

Method 6: Reinstall Microsoft OneDrive App

If updating the Android device didn’t fix the issue then the issue might be a corrupted app installation. In this situation, you need to uninstall OneDrive app and re-install it again from Google Play Store.

Reinstall Microsoft OneDrive App To Fix Microsoft OneDrive App Crashing On Android

Additional Reading: How Do I Recover Deleted Photos/Videos From Audio Manager?

Method 7: Wipe Cache Partition

Microsoft OneDrive crashing problem may happen if there is something wrong with the cache partition, which stores the app data and also other system files.

In this case, you need to wipe the cache partition. For this, first, boot your Android phone into recovery mode. The key combination varies from phone to phone and that’s why it is not possible to mention all the key combinations. Hence, you can search for the key combination on Google for your specific phone model.

Once your device booted into recovery mode, use Volume Up and Volume Down buttons to highlight Wipe Cache Partition option and select it using Power key.

Wipe Cache Partition On Android

Once the Wipe Cache Partition process completes, then highlight reboot system now option and confirm it using Power button.

Method 8: Use Repair (Android) Tool To Fix OneDrive Crashing Issue

If your OneDrive app is still crashing then use professional Repair (Android) software. It will easily fix the issue in just a few clicks.

You can use Android System Repair tool to fix different Android issues such as being stuck in bootloop, white/black screen of death, Android system UI not working, etc.

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Note: This software currently works only on Samsung Phones and tablets.

Here, follow the complete guide on how to fix Microsoft OneDrive crashing issue on Android using Android (Repair) tool.

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People Also Ask

Question – Does OneDrive Work On Android Phone?

Answer – YES, OneDrive easily works on Android phones.

Question – How To Fix OneDrive Keeps Stopping On Android?

Answer – To fix OneDrive keeps stopping on Android in various ways. Some of the ways are listed below.

  • Update OneDrive and Android OS.
  • Restart your Android.
  • Check internet connection.
  • Clear OnceDrive cache and data.

Question – Why is OneDrive PDF Viewer Is Not Working On Android?

Answer – There could be various reasons due to which your OneDrive PDF View stopped working. Some of the major reasons are listed below.

  • Poor internet connection.
  • Outdated OneDrive PDF Viewer app.
  • Corrupted cache and data of OneDrive PDF Viewer app.
  • Incomplete installation of the app.

Question – How Can I Fix “Unfortunately, OneDrive Has Stopped” On Samsung?

Answer – If you are receiving “Unfortunately, OneDrive has stopped working” issue on Samsung phone or tablet then can apply some tips to fix it.

Here they are listed.

  • Restart your device.
  • Check network connection.
  • Update your phone as well as OneDrive app.
  • Clear corrupted cache files of OneDrive app.
  • Check storage space on your phone.

Question – How Do You Fix OneDrive Preparing Notification On Android?

Answer – If your OneDrive says preparing in notifications then you can fix it by going to Settings > Apps > All Apps > OneDrive. Open the app info page and go to Notifications and turn off “Show notifications”.


So, this guide is all about how to fix Microsoft OneDrive app crashing issue on Android. Start following the solutions one by one and keep doing this until the issue gets fixed.

If you are a Samsung phone or tablet user then I would recommend you to try Repair (Android) software to stop Microsoft OneDrive app crashing issue.