Find Out Top 6 Methods To Fix Error Message “Unfortunately, Dropbox Has Stopped” On Your Android Phone!
Dropbox is a famous cloud service that is used to backup, access and shares all your photos, documents and other data/files. There are almost one Billion Plus (1B+) users who have downloaded the Dropbox app on their Android phone.
If you are also using this application on your Android phone or tablet and now you are receiving the error message “Unfortunately, Dropbox has stopped” then don’t worry. You can fix it easily. Read this guide and you will learn the top 6 ways on how to fix “Unfortunately, Dropbox has stopped” on your Android phone.
With the help of Android Repair tool, you can:
- Easily fix “Unfortunately, Dropbox has stopped” issue on Android phone and tablet.
- Also fix different types of Android issues such as black screen of death, Android stuck on bootloop, Android phone or tablet gets bricked, apps keep crashing, Android system UI not working, etc.
- Work in all models of Samsung phones such as Samsung S-series, M-series, A-series, J-series, C-series, etc.
- 100% safe, secure and easy to use.
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Why Has Dropbox Stopped Working? Or Why Does Dropbox Keep Stopping?
There can be many reasons due to which you can receive the “Unfortunately, Dropbox has stopped” or “Dropbox has stopped working”. Some of the common reasons which most of the Dropbox users get when they try to open Dropbox or when they are using their phone are mentioned below.
- Poor network connection.
- Dropbox has not updated.
- Due to the full storage space consumed on your phone.
- Your Android OS is not updated to its latest version.
- Dropbox server is down.
- Your installed apps have some bugs.
- And others.
After knowing the reasons it is time to know the methods to fix this “Unfortunately, Dropbox has stopped” error. So, let’s start it.
Additional Reading: Fix “Unfortunately, Email Has Stopped” On Android
Method 1: Check Internet Connection
You should first check your mobile data or Wi-Fi connection which you are using on your phone. You can open anything on your browser and see it is opening or not. If it works well then your phone has another issue.
Method 2: Restart Your Device
Restarting the device fixes many issues so you can restart your Android phone and then check the issue is solved or not.
Method 3: Check Update For Dropbox App
If you have not checked the update for your Dropbox app then open Google Play Store and type of app name on the search box. If there is any new update is available it will show you the update button and you need to just tap on it to update the Dropbox app.
Additional Reading: How To Fix Error 924 In Google Play [9 Methods]
Method 4: Restart Your Dropbox App
You can also fix Dropbox not opening issue by restarting your Dropbox app. So, to restart your Dropbox app you need to tap on Settings and then App/Applications. After that find Dropbox app and hit on Force Stop button.
Method 5: Update Your Device OS
You should also check the update for your Android device by going to Settings > About Phone > System Update > Check For Update. If there is any new update is available then it will show the install button or if your phone is running on its latest version then it will tell you that.
Method 6: Clear Dropbox App Cache And Data
If the stored data on your Dropbox app contains bugs then it can also cause Dropbox won’t open problem. Clearing the cache and data file from the app can fix it.
Here, follow the steps to clear the cache and data of Dropbox app to fix the problem.
Step 1: On your phone go to Settings.
Step 2: Then tap on Apps and then find Dropbox app and tap on it to open.
Step 3: After that hit on “Clear Cache” and “Clear Data” button.
Additional Reading: How To Fix “Unfortunately, Messaging Has Stopped” On Android
Method 7: Uninstall & Reinstall The App
Uninstalling and reinstalling the app can also help you in fixing Dropbox won’t opening issues on Android. So, you need to just tap and hold the Dropbox app and drag it to the Uninstall box. After that install the app from Google Play Store.
Now, see that the issue is solved or not. If not then follow the next method.
Method 8: Check If Dropbox Is Down
If the Dropbox app server is down then it can also be the result of “Unfortunately, Dropbox has stopped” error.
Down Detector app and site help you to check sever of any installed app. To check this open the DownDetector app or site and then enter the app name. Now you can see the server of the app and the server is good then it will show you the text no problem at Dropbox.
Method 9: Reset App Preferences
You can also fix Dropbox not open issue on your Android phone by resetting the app preferences.
This method will not wipe data from your device. So, don’t worry about it.
Note: Here I have taken Redmi phone as an example if you have another Android model then you can follow the steps online.
Step 1: Go to “Settings” and then hit on the “Installed apps” option.
Step 2: Now, tap on three vertical dots.
Step 3: After that tap on “Reset app preferences” option.
Step 4: Now tap on “Reset apps” button.
Additional Reading: Fix “Unfortunately, Phone Has Stopped” On Android
Method 10: Use Android Repair Software To Fix “Unfortunately, Dropbox Has Stopped” On Android
If there is any problem is your Android system then it can also cause this error. So, in this situation you are highly recommended to use Android Repair software as this tool will repair your Android system and fix the error.
This Android System Repair tool fix “Unfortunately, Dropbox has stopped” and also many other Android issues like black/white screen of death, Android system UI not working, Android OTA update failed, apps keep crashing, Android phone/tablet gets bricked, Play Store not working, etc.
Support all models of Samsung phones such as Samsung Galaxy Note 20/Note 20 Ultra, Galaxy Z Flip, Galaxy S20/S20+/S10/S10+/S10e, Samsung Galaxy M30/M20/M10, Galaxy J-series, Galaxy A31/A41/A11, etc.
Here, follow the complete steps to fix error message “Unfortunately, Dropbox has stopped” on Android via Android Repair software.
Additional Reading: How To Fix Android Phone Shuts Off Randomly
Method 11: Factory Reset Your Android Device
If still, you are getting the error message then lastly you need to factory reset your Android device. Many users have solved this error message after factory resetting their device.
Note: Please backup your device data if it’s not backed up because factory reset will erase all your saved data from your smartphone.
Now, follow the below steps to factory reset your Android phone.
Step 1: Go to “Settings”.
Step 2: After that tap on “Backup & Reset” option.
Step 3: Now, tap on “Factory Reset” option and then tap on “Reset Device” option.
Step 4: Finally tap on “Erase all data (factory reset)” option.
Once the reset process gets completed set up your phone from starting and open the Dropbox app and you will the error has disappeared from your phone.
Note: If you lost valuable data from your phone then try Android Data Recovery software to recover all deleted data back to your Android phone.
I know how you feel when you need to use this app but due to the error message “Unfortunately, Dropbox has stopped” you were unable to use this software. But I hope after following the methods you were not getting this error on your Android phone. If your Android system has some problem then try the Android Repair tool to repair your Android system and fix Dropbox app issue.
Emily is a founder of recover-android-data.com. She loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Beside that, she also loves to travel, watch movies and play online games.