How To Fix Verizon Messages App Not Working On Android

How To Fix Unfortunately Verizon Messages Stopped Working On Android

Find Out 9 Effective And Working Methods To Fix Verizon Message+ Not Working/Stop Working On Android Phone Or Tablet!

Summary: You have sent important messages to your friends, family, or client but your message can’t reach because your Verizon Message app is not working. I know it irritates you very much and you want to fix it as far as possible. So, this guide is here to help you. In this troubleshooting guide, I have mentioned 9 effective methods on how to fix Verizon Messages app not working on Android.

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Verizon Messages (Message+) is a texting application that allows you to sync your messages across all your compatible devices. It is a great app but many users are facing problems with this app.

There are many issues, among them Verizon Messages not working issue is one of them which many users are facing due to various reasons which are mentioned below.

Additional Reading: Solved: Currently Unable To Send Your Message It Will Send When Service Becomes Available

Why Is Your Verizon Message App Not Working On Android?

Why Is Your Verizon Message App Not Working On Android

There could be different reasons which can cause Verizon Message Plus app not working issue on Android. Some of the major ones are listed below.

  • If there is some problem in your Android OS.
  • Outdated Verizon Messages app.
  • Corrupted cache and data of Message+ app.
  • If you have not updated Android OS for a long time.
  • When you have not provided all necessary permissions to the app.

So, these are the main causes for the app not working or stop working issue.

Now, we will move to the methods to fix Verizon Messages app not working on Android.

Additional Reading: “Unfortunately, IMS Service Has Stopped” On Android – Fix It Now!

Method 1: Restart Android Device

You should never underestimate the power of a simple restart as it has solved many issues. Restarting the device not only restarts your Android system but also force-close the app and restart it.

The steps to restart Android phone varies from phone to phone model. But the common way to restart Android device is by pressing and holding the Power key unless your device shows the options on the screen. From there, tap on Restart/Reboot.

Or you can tap on Power off option to completely power off your device. After a few seconds, again press and hold the Power key to power it on.

Method 2: Update Verizon Messages App

Another simple way to fix Verizon Message+ keeps stopping or not working is to update the Verizon Messages app.

Below, follow the simple steps to update it.

Step 1: Launch Google Play Store app on your Android device.

Step 2: Then type Verizon Messages in the search box.

Step 3: If you find Update button next to Verizon Message+ app then simply hit on it but if you get Open button instead of Update then it means that your Message+ app is updated to the latest version.

Additional Reading: How To Recover Text Messages After Factory Reset On Android

Method 3: Clear Cache Of Verizon Messages App

Sometimes the cache files of the app get corrupted and due to this, the app starts misbehaving. In this case, you need to clear the cache of the app.

So, below follow the steps to clear cache of Verizon Message+ app.

Step 1: Go to Settings > Apps.

Step 2: Choose Message+ among all apps.

Step 3: After this, tap on Storage.

Step 4: At last, tap on Clear Cache button.

Clear Cache Of Verizon Messages App

Now, restart your device and check Verizon Messages app is working fine or not.

Method 4: Update Your Android OS

Another method to fix Verizon Message Plus not working is by updating your Android OS. If you are not sure whether your Android device is updated to latest version or not then you can simply check it.

Below, follow the simple steps to check update for Android OS.

Step 1: Run the Settings app.

Step 2: After this, choose System > Advanced > System Update.

Step 3: Now, if the update is available then it will show you. You can install the latest version of update by following the on-screen steps.

Additional Reading: How To Permanently Delete Text Messages On Samsung Phone

Method 5: Uninstall And Reinstall Message+ App

If updating the Android OS didn’t help to fix Verizon text messages not working issue then you should uninstall it and then install it again from Google Play Store.

Below, learn the simple steps to uninstall Verizon Message+ app.

Step 1: Head to Settings > Apps.

Step 2: Find Message+ app and open it.

Step 3: Then hit on Uninstall button.

Once the uninstallation process gets completed, open Google Play Store app and enter the app name in the search box and hit on Install button to reinstall Message+ app.

Method 6: Allow All Necessary Permissions

If you have not allowed all the necessary permissions or an update change those permission then this can also cause Verizon Messages app stop working issue.

So, you should check the permissions and if any important permissions are not given then simply grant the permission.

Here are the steps to do so.

Step 1: Go to Settings > Apps.

Step 2: Select Message+ app and hit on it to open.

Step 3: Now, tap on Permissions.

Step 4: Toggle on Contacts, SMS, and Phone permissions.

Allow All Necessary Verizon Message App Permissions

Additional Reading: How To Recover Deleted Voice Messages On Android

Method 7: Try Repair (Android) Software To Fix Verizon Messages Not Working On Android

If the Verizon SMS not working on your Android device due to some issues with your Android OS then you can try Repair (Android) software to fix Verizon Messages not working on Android.

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Note: Currently Repair (Android) tool is only available for Samsung phones and tablets.

With this tool, you not only able to fix the app problem but it also fixes many issues such as black screen of death, Google Play Store not working, apps keep crashing, stuck in bootloop, Android OTA update failed, and more Android issues.

Here, follow the complete steps to use Repair (Android) tool to fix Verizon Messages app not working on Android.

Method 8: Contact Verizon Support Team

You can contact Verizon support team to take help from them to fix the problem.

You need to give details about your Android device and profile to the support team to assess your situation.

Some other details you need to provide are device model number and device manufacturer, customer service number, Android OS version, and Message+ software version that you will get in Google Play Store (Version History) section.

Now, send the information at email address You will get a response from the Verizon Messages support team within 24 hours time.

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Method 9: Factory Reset Your Android

If you have tried all the above methods but Verizon Messages app still not working then you should factory reset your phone.

But before you factory reset your device, make sure you have backup of all important data as this will erase them.

Now, follow the below steps to factory reset Android device.

Step 1: Head to Settings > System.

Step 2: After this, select Reset Options.

Step 3: Then tap on Erase all data.


I hope this guide was able to provide all the solutions to fix Verizon Messages not working on Android. If the issue is caused due to a problem in your Android Operating System then you should try Repair (Android) software to solve the problem. But remember that this tool is available for only Samsung devices.