[SOLVED] “Unfortunately, WeChat Has Stopped” On Android

How To Fix Unfortunately WeChat Has Stopped On Android

Find Out All Possible Solutions To Fix “Unfortunately, WeChat App Has Stopped” Error Message On Android!

Are you looking for solutions to fix WeChat has stopped working on Android? If YES, then you have landed on the right webpage. Here I have discussed all possible methods on how to fix “Unfortunately, WeChat has stopped” on Android.

Expert Recommendation:
One of the easy and reliable methods to fix “Unfortunately, WeChat has stopped” on Android is to use Android Repair software.

Free Download Trial Version/Buy Now Repair (Android) Tool To Fix “Unfortunately, WeChat Has Stopped” On Android

*Trial version

WeChat is a free messaging, social media and payment app. It is available for both Android and iOS. Though this app works great without any issues but sometimes it causes the error “Unfortunately, WeChat has stopped” due to some reason that is mentioned below.

Additional Reading: How To Fix “Unfortunately, Skype Has Stopped” On Android

Reasons For Error “Unfortunately, WeChat Has Stopped” On Android

Fix WeChat not working on Android

The reasons for this problem are not clear but they have a higher chance to trigger this problem. The causes are as follows:

  • Running outdated WeChat app.
  • Storage space is not sufficient in the device.
  • If the Android OS is not updated.
  • Poor internet connection.
  • Cache files of the app got corrupted.

Now, you have a basic understanding of why your WeChat app unfortunately stopped on Android.

So, without delay let’s dig into the methods to fix “Unfortunately, WeChat has stopped” on Android.

Additional Reading: [FIXED] “Unfortunately, Telegram Has Stopped” On Android

Method 1: Restart Your Android

As you all know that restarting the device has great power to fix minor problems on Android. So, you can restart your phone and then see if it has solved the problem or not.

To restart your Android device, press and hold the Power key until you see the Power menu on the screen. From there, tap on Power off the option to shut down your device. After a few seconds, again press and hold the Power key to switch on your smartphone.

Method 2: Force Stop WeChat App

The second method to fix WeChat keeps crashing or not working on Android is by force stopping the app.

Below follow the steps to force stop.

Step 1: Open Settings app on your phone and then tap on Apps/Apps & notifications/App management.

Step 2: After this, tap on All apps/App List and then find WeChat app from there and open it.

Step 3: Now, tap on Force Stop.

Method 3: Check Internet Connection

If your internet connection has a problem that you are using while running WeChat app then it can also cause WeChat not working or error prompt when you open app.

Thus, you should check the internet connection is working or not by opening anything on any web browser. If it is not opening then restart your Wi-Fi router if you are using Wi-Fi for this purpose and if you are using mobile data then ensure you have an active data plan.

Additional Reading: How To Fix “Unfortunately, Instagram Has Stopped” On Android

Method 4: Update WeChat App

When you update an app then it only brings new features but also solves the problem that you are facing on the older version. Hence, when you face an issue with the app then you should look for updates for the app.

So, follow the below steps to update WeChat app.

Step 1: Open Google Play Store app and tap on your profile icon.

Step 2: Then, tap on My apps and games.

Step 3: Next, go to Update section and see update for the app.

Step 4: If the update is available then hit on Update button.

Method 5: Check Storage Space

If the storage space on your phone is not sufficient so that the WeChat app can work properly then it can also cause the problem. Therefore, you should check the storage space and if it is low then free up some space by uninstalling unnecessary apps and by deleting unwanted data.

To check the storage space on Android, simply run the Settings app and then scroll down and hit on Storage. Here you will be able to view the storage space of your device. If it’s full then free up some space.

Method 6: Clear Cache And Data Of WeChat App

Another troubleshooting method to fix the issues is by clearing the cache and data of WeChat app.

Below, follow the simple steps to clear the cache and data.

Step 1: On your Android device open the Settings app.

Step 2: Then go to Apps/App management/Apps & notification.

Step 3: After this, hit on Apps list/All apps and choose the WeChat app from there and open it.

Step 4: Tap on Storage option and then hit on Clear Cache and Clear Data button.

Clear Cache and Data Of WeChat App

Additional Reading: Fix “Unfortunately, Email Has Stopped” On Android

Method 7: Uninstall And Reinstall WeChat App

You can simply uninstall the app and then install it again from Google Play Store. This method has helped many users to fix this issue. I hope it will also do the job for you.

Below, follow the steps to uninstall WeChat from your Android device.

Step 1: Tap on Settings icon from your phone’s Home screen.

Step 2: Then hit on Apps and then search for WeChat.

Step 3: Next, tap on the app and then hit on Uninstall.

Step 4: Again tap on Uninstall to confirm the process.

Reinstall WeChat App

Once you uninstalled it, install it again. For this, open Google Play Store app on your phone. Then search for WeChat app in search box. Now, tap on Install button.

Once you have installed it, launch the app and log in to your account and check whether the problem is solved or not.

You Might Also Like:

Method 8: Try Repair (Android) Tool To Fix “Unfortunately, WeChat Has Stopped” On Android

Note: Please remember that this tool currently available for only Samsung phones and tablets.

If you are continuously receiving “Unfortunately, WeChat has stopped” error message whenever you try to open it then it may be possible that it is caused due to some problem in your Android OS. So, to tackle this problem, I would suggest you to try Repair (Android) software to fix the problem.

*Trial version

It not only fixes the WeChat error but also solves many other Android issues including black screen of death, WhatsApp has stopped, stuck at bootloop, Google Play Store not working.

So, you don’t need to panic if the above methods failed as Android System Repair software is here to help you to resolve this problem.

Follow the steps to solve “Unfortunately, WeChat has stopped” on Android via Repair (Android) software.

Additional Reading: [Samsung] How To Fix Google Play Services Keeps Stopping

Method 9: Factory Reset Android

If you are not a Samsung user or if the above method didn’t help you to get out from the problem, then lastly you need to factory reset your Android device.

But this method has one disadvantage that is, it will erase all the saved data from your device. Hence, you must first create a backup of all important data and then reset the device.

Once you have created a backup, follow the below steps to factory reset Android device.

Step 1: Run the Settings app on your phone.

Step 2: Under Personal section, choose Backup & reset option.

Step 3: Now, tap on Factory Data Reset.

When the reset process gets completed, restart your device and set it up.

Note: If you forgot to backup important data and it gets deleted then you can use Recover (Android) software to recover deleted data from Android.


It is really a frustrating issue when you try to run WeChat app and you fail every time due to the error “Unfortunately, WeChat has stopped”. But I wish now you no longer need to suffer.

The above methods have helped many users to solve “Unfortunately, WeChat has stopped” on Android and I hope it will also work for you.

If the issue is caused due to some problem in your Android operating system and you are a Samsung user then I would highly recommend you to try Repair (Android) software to fix the problem.