[Quick Tips] How To Fix Xfinity Wifi Keeps Disconnecting

How To Fix Xfinity Wifi Keeps Disconnecting

Find Out The Easiest Methods To Fix Xfinity Wi-Fi Keeps Disconnecting Problem!

A high-speed internet connection is very much important for doing lots of work and for watching movies and other shows. And when the internet connection gets disconnected then it irritates the users. So, if your Xfinity Wi-Fi keeps disconnecting and you wish to fix it then you have landed on the right webpage. This guide will summarize how to fix Xfinity Wifi keeps disconnecting issue.

Before we move to the solutions, you should first know why your Xfinity Wifi keeps disconnecting.

Why Does Xfinity Wi-Fi Keeps Disconnecting?

Your Xfinity wifi can disconnect due to multiple reasons. Some of them are listed below.

  • Maybe your Wi-fi cables are loose.
  • You have kept your device away from the wifi router.
  • Signal interference can also be the reason for it.
  • Server outage problem.
  • If the Wi-Fi internet speed is slow.
  • The “default gateway” address has suddenly altered at your ISP.
  • When your wireless router is old.
  • If your smartphone is too old.
  • When the Wi-fi router contains dust particles in its pores that is designed to send a Wi-Fi signal.

Now, let’s learn the solution one by one to fix Xfinity Wifi not working or disconnecting problem.

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Method 1: Check The Cables

Check The Cables

You should first check that the cables are not loose. If they are loose then slightly twist them to fix them. You should also check that the cables are not damaged, if they are damaged then replace it and then check the issue is fixed or not.

Method 2: Move The Router And Your Connecting Device

Move The Router And Your Connecting Device

The position of your router is very important. Check that they are not near the ground. Keep it in a higher place. Make sure that you have not kept the router in a packed room with lots of things in the room.

When you connect your device to the router then check that your device is not away from the router. If you are trying to connect your device outside the room then it can disconnect.

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Method 3: Clean Your Router

Clean Your Router

If you have bought the router and kept it in a place for a long time and didn’t clean it then dust particles will block the specks. This can create problems in connecting other devices with the wi-fi connection.

Therefore, you should check the router is clean or not. If it is not clean then clean it as dust particles on the router machine will weak the connectivity.

Method 4: Restart Or Reset Your Wi-Fi Router

Restart Or Reset Your Wi-Fi Router

You can also restart your Wi-Fi router to fix Xfinity Wi-Fi keeps dropping issue. You can also reset your router to fix connection problem on Xfinity wi-fi.

Below, follow the steps to reset your Wi-Fi router.

Step 1: Turn off your router and modem and then unplug them.

Step 2: After a few seconds plug it again and then you need to wait for the connections.

Step 3: Now, turn on the device and connect it to the home network.

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Method 5: Decrease Connected Devices

Decrease Connected Devices

Have you connected lots of devices to the Xfinity Wi-Fi? If yes, then this will overload the internet bandwidth.

In this case, you need to disconnect all the unnecessary devices that you don’t need right now. Doing this will increase the speed of your wi-fi network connection and fix the Xfinity Wi-fi disconnecting problem.

Method 6: Disable Security Software

Disable Security Software

Some users enable security software for their safety and privacy. When it is enabled then one cannot access to that Wi-Fi network.

But sometimes it creates a disconnection problem. So, you can disable the security software for a few minutes and then try to connect to your Xfinity Wi-Fi and see it is connecting properly or not.

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Method 7: Check Your Router’s Firmware And Drivers Are Updated

If your Xfinity Wi-Fi drivers and firmware are not updated then it may disconnect. Therefore, you need to check the update for your router’s firmware and if it is not updated then update it to the latest version.

The simple way to update the router firmware is to call your ISP and they will automatically.

Method 8: Uninstall Recently Installed Software From Your Smartphone

If you have recently installed any software on your device and after this, your Xfinity wifi keeps disconnecting then it may be possible that the recently installed app is interfering with your wi-fi connection.

Hence, uninstall the recently installed app from your phone after which this problem has started.

Method 9: Make Sure Your Phone Is Not Older Than 5 Years

It is possible that the wi-fi keeps disconnecting problem occurs,  if your phone is older than 5 years. This happens because older devices won’t able to read all the waves of Wi-Fi signals.

Method 10: Check Service Outage

If you have tried all the above methods but still Comcast Xfinity WiFi keeps dropping then lastly you should confirm from your internet service provider. It might be possible internet connection has been disconnected or might be some maintenance work is in progress from the internet service provider end.

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People Also Ask

Question – Why does Your Xfinity Bill Keeps Going Up?

Answer – Your Xfinity bill can increase if you set a high-speed internet connection or if you are using the data above its limit.

Comcast has said that “programming cost is cited as the main factor in the increased bill of its users”.

Question – Is It Possible To Cancel Xfinity TV And Keep The Internet?

Answer – Yes, it is possible. Comcast allows its users to keep some services on hold, in case they are going somewhere for a few days.

Question – How Can You Get Xfinity To Charge Less Bill?

Answer – You can do this by using a particular limit of Wi-Fi data. You can disconnect other devices that are connected to Xfinity wi-fi that you are not using. Also, reduce the internet speed to get less bill.

Question – How Can I Cancel Comcast Xfinity Wi-Fi Internet?

Answer – You can easily cancel Comcast Xfinity Internet by calling Comcast service at 1-800-XFINITY (1-800-934-6489) and follow the steps they provide to you to cancel the service.

Or, you can also send an email to them regarding the cancellation request.

Question – Why Xfinity Wi-Fi Keeps Disconnecting And Reconnecting?

Answer – There could be various reasons which can cause Xfinity connecting and disconnecting problems. Among all the reasons the basic cause for this issue is that your Wi-Fi signal is interfering at home.


Your Xfinity Wifi keeps disconnecting due to various reasons on your router and the device to which you are trying to connect. With these simple methods, you can fix Xfinity Wi-fi keeps disconnecting problem.

If these methods didn’t fix Xfinity internet keep going out randomly then you can connect to the router using a hardware Ethernet cord. But if you have tried it and still the problem is not solved then it will be fixed by your ISP.