Find Out 8 Effective Methods To Fix Error Message “Unfortunately, WhatsApp Has Stopped” Working On Android Device!
Now, WhatsApp has become one of the most used apps worldwide. Almost all users use this app to share media, chat, make video or voice calls. But what you will do if you receive the error message “Unfortunately, WhatsApp has stopped”. And due to this error, you are unable to use the app.
- Method 1: Restart Your Android Device
- Method 2: Clear Storage Space On Your Phone
- Method 3: Update Your WhatsApp
- Method 4: Clear Cache And Clear Data Of WhatsApp
- Method 5: Uninstall And Reinstall WhatsApp
- Method 6: May Be Gmail/Google Account Is Invalid
- Method 7: Try Android Repair Tool To Fix “Unfortunately, WhatsApp Has Stopped” On Android
- Method 8: Factory Reset Your Device
Don’t fret! You can fix this error easily. In this tutorial, I am going to share some effective methods on how to fix “Unfortunately, WhatsApp has stopped” on Android.
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Though WhatsApp is a popular app and it has been downloaded by 5B+ users. But due to some reasons, users face problems in using WhatsApp as it is crashing, stops working, not responding.
So, let us first see the reasons behind the error message and then we will move to the methods to fix it.
Additional Reading: How To Fix “Unfortunately, Facebook Has Stopped” On Android
Causes For “Unfortunately, WhatsApp Has Stopped” On Android
There could be several reasons due to which WhatsApp stopped working on Android phones. Some of them are mentioned below.
- If your phone’s memory is full then it can result in this error.
- When your phone is overheated.
- The network connection is not good.
- Some issues on Android OS.
- WhatsApp is not updated to the latest version.
- Cache data gets corrupted.
- Gmail/Google account is invalid.
- And more…
So, these were some of the reasons due to which your WhatsApp keeps stopping.
Now, we will move to the solutions to fix “Unfortunately, WhatsApp has stopped working” on Android.
Method 1: Restart Your Android Device
As you all know that a simple restart solves many issues. So, why you can’t apply this to fix WhatsApp crashing issue on Android.
To restart your phone, press and hold the Power button of your phone unless you see the Power menu on the screen. After that tap on the Restart/Reboot option. You can also Power off your phone for a few minutes and then power on. To turn off your phone you need to tap on Power off button instead of the Restart/Reboot option.
Now, try to open WhatsApp on your phone and see the issue is fixed or not.
Additional Reading: How To Fix “Unfortunately, Instagram Has Stopped” On Android
Method 2: Clear Storage Space On Your Phone
You should also check that your phone has enough storage space. If the storage is very low then WhatsApp will not work properly. In this case, you need to clear the storage space on your phone.
Here, follow the steps to do so.
Step 1: On your Android phone, go to Settings and then tap on Storage.
Step 2: Check that the storage space is at least 100MB to 200MB.
Step 3: Then, you can uninstall all those applications that you don’t need in the future or that you used very rarely.
After clearing the storage space, check the WhatsApp is working properly or not.
Method 3: Update Your WhatsApp
If you have not updated your WhatsApp to the latest version then this can also cause WhatsApp stopped working. So, you should check the update for WhatsApp and if the update is available then update it.
Below, follow the steps to update your WhatsApp to fix unfortunately, WhatsApp has stopped.
Step 1: On your phone, open the Google Play Store app.
Step 2: Then tap on your Profile at the top left corner of the screen.
Step 3: After that, tap on My Apps & Games.
Step 4: Now, tap on Update option and you will be able to see all the apps update installed on your phone.
Step 5: Find WhatsApp and tap on Update button beside that app.
Additional Reading: [Solved] “Unfortunately, Signal Has Stopped” On Android
Method 4: Clear Cache And Clear Data Of WhatsApp
You can also clear the cache and data of WhatsApp to fix WhatsApp is not opening issue. This method can be applied to all the apps that start crashing.
Now, let’s see the steps to clear cache and data of WhatsApp to fix the WhatsApp won’t open issue.
Step 1: Open Settings on your phone.
Step 2: Then go to Applications/App Manager/Apps option and then tap on All option (the steps may differ from phone to phone models).
Step 3: Here, you will find all the install app’s list. Select WhatsApp among them and tap on it to open.
Step 4: Now, tap on Storage option.
Step 5: Next, you need to tap on Clear cache option first.
Now, check the issue is fixed or not. If it still comes then follow the same steps and tap on Clear data instead of clear cache option.
Restart your phone and check the issue is resolved or not. If not then follow the next method.
Method 5: Uninstall And Reinstall WhatsApp
Another method you can apply to fix WhatsApp not working issue is to uninstall the app from your phone and then reinstall it again from Google Play Store.
Note: Before uninstalling your WhatsApp make sure to create a backup first as it will delete WhatsApp data from your phone.
Below, follow the steps to do the same.
Step 1: On your phone, go to Settings > Applications/Application Manager.
Step 2: Tap on All option and then find WhatsApp and hit on it.
Step 3: Now, tap on Uninstall button and WhatsApp will be uninstalled from your phone.
Step 4: Next, restart your device and then open Google Play Store app on your phone.
Step 5: Enter the name of the app in the search box.
Step 6: Choose WhatsApp and tap on install button.
If you don’t receive any error while installing WhatsApp from Google Play Store then it means you can easily access the app.
Additional Reading: How To Fix “Unfortunately, Viber Has Stopped” On Android
Method 6: May Be Gmail/Google Account Is Invalid
Everybody links their phone with Gmail/Google account and when your WhatsApp keeps crashing then it is caused due to Gmail/Google account that becomes invalid. Your Gmail account is not working well, and you need to log out from your email account and again log in to it using another user ID.
Follow the below steps to do the same.
Step 1: On your smartphone, open Settings app and then tap on Accounts to log out from your Android phone.
Step 2: Choose Google account and then tap on “Remove Account”.
Method 7: Try Android Repair Tool To Fix “Unfortunately, WhatsApp Has Stopped” On Android
Android System Repair is the perfect software to fix WhatsApp has stopped working problems. It will repair your Android OS and all the problem related to it will be automatically get fixed.
*Trial version only show how it works and not fix Android to Normal. | |
Besides fixing WhatsApp or any app stopped working issues it also fixes many issues like app crashing, Android stuck in recovery mode/boot loop, system crashing, Play Store not working, Android OTA update failed, black screen of death, Android phone won’t charge, etc.
Below, follow the complete steps to use Android Repair tool to fix “Unfortunately, WhatsApp has stopped” on Android phone.
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Steps To Fix “Unfortunately, WhatsApp Has Stopped” On Android
Step 1: Connect Your Android Phone To Computer
Download, install and launch Android Repair Tool on your computer then click on “Repair”.
Now connect your Android phone to computer with the help of USB cable and choose “Android Repair” from the available options.
In the next window, select the correct device information that are brand, name, model, country and carrier. After confirming the warning message hit “Next” to continue the process.
The Repair (Android) software may delete all your files which is stored on your Android device. Please enter the number “000000”to confirm to continue the process.
Note: You are highly advised to back up your Android data before using the Android Repair Software as it will erase all your device data.
Step 2: Enter Download Mode To Repair The Android Device
Before repairing your Android, you need to boot your Android phone in Download mode.
Follow the below steps to boot your phone or tablet in DFU mode:
Steps for the Android device which has Home button:
- Switch OFF your Android phone/tablet.
- Then press & hold the Volume Down + Home + Power button for few seconds (say about 5s to 10s).
- Release all the buttons and press Volume Up button to enter the download mode.
Steps for the Android device which has no Home button:
- Switch OFF your Android phone or tablet.
- Now press and hold Volume Down + Bixby + Power for few seconds (say about 5s to 10s).
- Release all the buttons and press Volume Up button to enter the download mode.
After that, click on “Next”. Now the software will start downloading the firmware.
When the downloading and verifying the firmware gets completed, then the software automatically starts repairing your Android phone and tablet.
After sometimes, you will see that all your Android system issues are fixed.
*Trial version only show how it works and not fix Android to Normal. | |
Additional Reading: [Fixed] “Unfortunately, Waze Has Stopped” On Android
Method 8: Factory Reset Your Device
If you have tried all the solutions and still you are receiving the error message “Unfortunately, WhatsApp has stopped” on your Android device then lastly you should factory reset your phone.
But before doing factory reset, we suggest that you should backup all important data to a safe place because this will wipe all data from your phone.
Now, follow the below steps to factory reset your phone to fix WhatsApp keeps stopping issue.
Step 1: Open Settings on your phone.
Step 2: Then find Backup & reset option and tap on it.
Step 3: After that, tap on Factory data reset.
Step 4: Confirm the process.
Step 5: Next, restart your smartphone.
Now, open the WhatsApp app and use it without any problem.
Conclusion
WhatsApp is the most used app and when you start facing problem in using this tool then how to fix this error become very important. So, to help you, we have mentioned some effective methods to fix “Unfortunately, WhatsApp has stopped” on Android.
If there is any problem with your Android firmware and due to this your WhatsApp is not working well then you are highly recommended to try Android Repair software.
We hope these solutions will help you to fix the error and you can easily use WhatsApp on your Android phone.
Emily is a founder of recover-android-data.com. She loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Beside that, she also loves to travel, watch movies and play online games.
