Pandora is famous music streaming app that is available for both Android and iOS devices. It provides many great features but sometimes users face problems while using this app as it crashes. But you don’t need to worry because there are several fixes that will help you to fix Pandora keeps crashing on Android or Pandora keeps stopping.
Before you learn the solutions to fix this issue, you should first know why Pandora keeps crashing on Android.
Reasons: Why Pandora Keeps Crashing on Android
There could be many reasons due to which Pandora keeps crashing. Some of the main reasons among them are – outdated Pandora app, corrupted cache files of the app, Pandora app is down, etc.
Now, you know the causes behind this issue which will help you to fix Pandora crashing issue easily.
So, let’s move ahead to the solutions to fix Pandora keeps crashing on Android devices.
Solution 1: Reboot Your Android
The first and most simple way to fix any Android-related issue is by rebooting your Android device. Thus it is a very easy solution but it has great power to fix the issue.
To reboot your Android phone, press and hold Power button until you see the Power menu on the screen. Now, from there tap on Reboot/Restart option.
Once your phone gets restarted, check Pandora is still crashing or not.
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Solution 2: Check Battery Saver Mode
Battery saver mode can also create problem in Pandora app as some Android phone has an aggressive battery saver mode.
So, follow the below steps to fix it.
Step 1: Open Settings.
Step 2: Then hit on Apps & Notifications.
Step 3: Now, find Pandora app and hit on Advanced.
Step 4: Next find Battery prompt and then Battery saver.
Step 5: Then, exclude Pandora from “battery optimization” mode.
Solution 3: Remove Background Restriction On Pandora
Sometimes your Android phone can kill the running apps in the background which results in Pandora app keeps crashing issue.
To fix this, you need to stop background restrictions on Pandora.
Below, follow the steps to do the same.
Step 1: Tap and hold the Pandora app from Home screen.
Step 2: Then tap Settings icon to go to App Info page of Pandora.
Step 3: Now, choose “Advanced” and then “Battery”.
Step 4: Next, check the background restriction settings are not “Restricted”. If it is then remove it from restriction.
Solution 4: Clear Cache And Data Of Pandora App
Many users have reported that after clearing the cache and data of Pandora it issue gets fixed. So, you can also try it maybe it can also help you to fix the issue.
Here, are the steps to clear cache and data of the Pandora app.
Step 1: Open Settings app and then hit on Apps.
Step 2: Tap on App manager.
Step 3: Select Pandora from the app’s list and hit on it to open the app.
Step 4: Now, tap on Storage.
Step 5: After this, hit on Clear Cache and Clear Data Button.
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Solution 5: Update Pandora App
If you are using an outdated Pandora app then it can start crashing. Therefore, you should check the update for Pandora app and if you get the latest update for the app then update it.
Below follow the simple steps to update Pandora app.
Step 1: Open Google Play Store app on your phone.
Step 2: Then enter Pandora in the search box.
Step 3: Hit on Update button. (You will only the Update button when the update the available.)
Solution 6: Check If Pandora App Is Down
You should also check that Pandora is not down. You check this, you can visit the downdetector website on any web problem. Here, you will get the live outage of Pandora app with map.
Now, check the app is down. If it is down then you need to wait until it gets fixed officially.
You can also check the status of Pandora from the Pandora Twitter account.
Solution 7: Uninstall And Reinstall Pandora
If there is an issue with the app itself then due to this your Pandora app can crash. In this situation, you need to uninstall the Pandora app and remove the connections of it with other applications.
Note: When you uninstall the Pandora app from your phone then it can delete the downloaded files.
However, follow the below steps to uninstall Pandora app.
Step 1: Navigate to Settings > Apps.
Step 2: Hit on App manager and then find Pandora app and open it.
Step 3: Then hit on Uninstall and then on OK to confirm the process.
Once the app gets uninstalled, reinstall it again by opening Google Play Store app. Then enter the name of the app in the search box and hit on Install button to install the latest version of Pandora app.
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Solution 8: Wipe Cache Partition In Recovery Mode
Another way you can try to fix Pandora app crashing issue is by wiping the cache partition in Recovery mode.
Follow the below steps to wipe cache partition in Recovery mode.
Step 1: Firstly, switch off your Android device.
Step 2: Now, press and hold both Power + Volume Down buttons for a few seconds.
Step 3: Now, your phone is in bootloader mode, press and hold Volume Down button twice to boot your device into recovery mode.
Step 4: Next, with the help of Volume Down button scroll down and highlight wipe cache partition option.
Step 5: Select it using Power button.
After that, reboot your phone and then check the issue still persists or it gets resolved.
Solution 9: Turn Off High Quality Audio
When Pandora app keeps crashing on your Android phone then you should check the audio quality. If the audio quality is high then turn it off as this can also help you to fix the issue.
Below, follow the steps to turn off high-quality audio.
Step 1: Launch Pandora app on your phone.
Step 2: Then tap on your Profile and choose Settings.
Step 3: Next, tap on Audio quality & downloads.
Step 4: Now, you need to uncheck the higher quality audio box.
Now, check you are able to listen music on Pandora without crashing. If the error is still not solved then you should check that the Pandora app is installed on your Phone’s internal memory/local memory instead of SD memory card.
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Solution 10: Factory Reset Your Android Device
When you factory reset your smartphone then it deletes all stored data, settings, and third-party apps. After reset, your phone will get back to its default settings.
Below, follow the steps to factory reset your Android phone.
Note: You are highly suggested to backup your device’s data as this will erase everything from your device.
Step 1: Head to Settings > Backup & reset.
Step 2: Hit on factory data reset and then to Reset Device.
Once the reset process gets completed, your phone will restart. After that, you need to set up your device and then install Pandora app and check the issue is fixed or not.
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Solution 11: Master Reset Your Android Phone
If factory reset doesn’t help you to fix the issue then you can master reset your Android device.
Note: You are advised to remove your Google account because you will be locked out of your phone after doing master reset. Also, don’t forget to back up your phone’s data.
Now, follow the below steps to master reset your Android phone.
Step 1: If you have not logged out of your Google account then you need to activate Google account and Anti-theft details to complete the master reset process.
Step 2: Switch off your device.
Step 3: Now, press and hold Volume Up + Bixby + Power buttons together.
Step 4: When you see the Android logo on the screen then leave all buttons.
Step 5: Next, use Volume Down key to highlight Factory reset/wipe data option.
Step 6: Then select it using the Power button.
Step 7: After that again use Volume Down to highlight removing all data.
Step 8: Select and start master reset.
Step 9: Once the master reset gets completed, Restart/reboot the device now will be highlighted.
Step 10: Press Power button to reboot your phone.
If you don’t know how to remove Google account then follow the below steps.
Step 1: Navigate to Settings > Cloud and accounts > Account > Google.
Step 2: Then hit on Google ID email address.
Step 3: Now, hit on 3 dots and remove the Google account.
So, these are the 11 different and effective ways to fix Pandora keeps crashing on Android. I hope you were able to solve the issue and now you are listing music on Pandora without facing the crashing issue.
If this guide has helped you to fix the issue then please share it, so that it can help others.
Emily is a founder of recover-android-data.com. She loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Beside that, she also loves to travel, watch movies and play online games.