Find Out 14 Effective Methods On How To Fix Snapchat “Could Not Connect” Error On Android!
Summary: Are you getting the error Snapchat “cloud not connect” on Android? You want to fix this Snapchat connection error but don’t know-how? Read this article, here, you will find 14 effective methods to fix Snapchat “could not connect” error on Android phone.
Why Does Snapchat Say Cannot Connect?
Generally, the Snapchat connection error occurs when you are logging in to your Snapchat. There could be many reasons behind Snapchat “could not connect” error on Android.
If the network connection which you are using is not good then it can cause this error or if the Snapchat server is down or maybe it sends the error message due to maintenance problems.
Well, whatever the reason behind it, you can fix it by using the below-mentioned methods.
So, let us move to the methods to fix Snapchat “cloud not connect” error on Android.
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Method 1: Restart Your Device
A simple restart can help you to fix this connection error on Android. So, just restart your device. To restart the Android device you need to press the Power button till you see a power menu on the screen. Now, from there tap on the Restart/Reboot option.
After the open the Snapchat app and see the error is fixed or not.
Method 2: Update The App
If you are using an older version of the Snapchat app then this can also result in this could not connect to Snapchat error. So, check the update for Snapchat app on Google Play Store and if any new update is available then install the update from there.
Additional Reading: [Solved] “Unfortunately, Signal Has Stopped” On Android
Method 3: Check If Snapchat Is Down
If the Snapchat app servers are down then it can also cause Snapchat could not connect or Snapchat could not refresh error and you can’t connect to Snapchat. So, you can visit Downdetector website to check the server of the Snapchat app.
Method 4: Move To Mobile Data
If you are using Snapchat app over Wi-Fi network connection then you should try to move over mobile data. When you move to mobile data connection then don’t forget to turn off the Wi-Fi.
Method 5: Move To Wi-Fi
If you are using Snapchat app over mobile data then you should try to move to Wi-Fi connection. And when you move to W-Fi data then don’t forget to turn off the mobile data connection.
After changing the network connection, now try to open the Snapchat app and check the error is coming or not.
Additional Reading: How To Fix “Unfortunately, Instagram Has Stopped” On Android
Method 6: Connect To Another Wi-Fi Or Mobile Data (Tethering)
To make sure that the connection is not the culprit of this error, try to connect to another Wi-Fi.
Method 7: Turn Off Battery Saving Mode
Tuning on battery saver modes restrict background data usage i.e. the apps which are not opened can’t use data. But, it also restricts the background apps that are allowed to run.
To turn off battery saver mode, find for Settings under Device Care > Battery > Power mode. Then go to “optimized” or “High performance”. (The settings may differ from device to device and may have a different name)
Additional Reading: How To Fix “Unfortunately, Facebook Has Stopped” On Android
Method 8: Turn Off Data Saver
Many users enable the data saver mode to save their valuable data. If you have also restricted the data then it will cause problems to those apps which fully run on data.
So, you should turn off the Data Saver. To do it, go to Settings > Connections > Data usage and then turn off Data saver.
Method 9: Force Close The App And Again Open It
You can also fix Snapchat “could not connect” error by force closing the app and open it again.
To force close the app, open Settings app on your phone then tap on Apps. After that tap on your Snapchat app and hit on Force Stop button.
Additional Reading: How To Fix “Unfortunately, Viber Has Stopped” On Android
Method 10: Check And Uninstall Culprit Apps & Plugins
If you have recently installed some apps from unknown sources rather than installing them from Google Play Store then they could interfere with your Snapchat app, particularly when they have access to your Snapchat app. Try to uninstall the apps in reverse order after which you have started to get the error message.
Method 11: Disable Your VPN
VPN helps you to protect your identity online. But it can also create problems with your Snapchat app. If you are trying to connect the Snapchat app via VPN then you should try to turn off it for some minutes. And after you log-in to your app, then you can turn on VPN and see if the error is solved or not.
Method 12: Uninstall And Reinstall Snapchat App
Uninstalling and reinstalling the app may also help to fix Snapchat on Android. Doing this will help to solve the connection problem with the app and reset its settings which can fix this issue.
Uninstall Snapchat On Android
Install Snapchat on Android
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Method 13: Clear App’s Data And Cache
You can also fix this issue by clearing the cache and data of Snapchat app.
Here, follow the steps to it.
Step 1: Go to Settings > Apps > Snapchat.
Step 2: After that tap on “Clear Cache” button and then tap on “Clear Data” button.
Method 14: Contact Snapchat Support Team
If all the above methods do not help to solve the issue then lastly you should contact Snapchat support team. Customer support may help to resolve this issue.
You need to send an email to Snapchat support team by going to Google Play Store > Snapchat app > scroll down and tap on Developer Contact. After that write your problem and send it. They will respond to your message when they will see it and help you to fix the problem.
I hope the 14 different methods were helpful for you to fix Snapchat “cloud not connect” error on Android. You can also use all these methods to fix Snapchat connection issue.
Emily is a founder of recover-android-data.com. She loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Beside that, she also loves to travel, watch movies and play online games.