Find Out 12 Effective Methods To Fix Unfortunately Contacts Has Stopped Working On Android Phone!
Summary: Have you ever face the error message “Unfortunately, contacts has stopped”. If YES and you are finding solutions to fix this error message then you have come in a right place. Here I will discuss 12 effective solutions that will help you to fix “Unfortunately, contacts has stopped” on Android.
With the help of Android Repair tool, you can:
- Effectively fix “Unfortunately, contacts has stopped” error message on Android, if this error is occurring due to Android OS issues.
- Also fix other types of error like apps keep crashing, Android OTG update failed, Play Store has stopped working, black screen of death, etc.
- Available for all Samsung models.
- No need of any technical skill for using this software.
- 100% read only program. Safe, secure and easy to use.
Download Or Buy Now Android Repair Software To Fix “Unfortunately, Contacts Has Stopped”
Let us start with a practical example!
Practical Example 1: A User Phone’s Keep Popping Up ‘Unfortunately, Contacts Has Stopped’ When Tapping On Contacts
The other day contacts stopped working. It said unfortunately contacts has stoppeed working. I can’t get into the app at all. I would just tap contacts and it would shoot me the same message. Please help me.
Original Post From: Android Central Forums
Practical Example 2: A User Frequently Getting Error Message “Unfortunately Contacts Has Stopped” When Trying To Access Dialer Or Contacts
I am getting this message frequently when I try to access the dialer OR contacts in order to make a call. It will say “Unfortunately Contacts Has Stopped” and exit out. If I keep tapping them I’ll sometimes get this message 5 times or so before it’ll finally launch and let me call. This is very serious, without this condition I cannot make a call at all!
My phone is not rooted and uses the stock contacts app. Can anyone help figure out what this is?
Original Post From: Android Forums
So, now the question is – How do you fix “unfortunately contacts has stopped”?
Don’t Worry! Below I have shared 12 methods on how to fix “Unfortunately, contacts has stopped” error on Android phone.
Below mentioned methods are applicable for all Android Models such as Samsung, Xiaomi, Oppo, Vivo, Realme, OnePlus, Google Pixel, LG, Sony, Moto, HTC, ZTE, Lenovo, Asus, Huawei, etc.
Additional Reading: How To Fix “Unfortunately, Facebook Has Stopped” On Android In 2020
Method 1: Restart Your Android Phone
Sometimes a simple restart solves many issue, you can also restart your Android phone to fix contacts keep crashing issue.
Follow the below steps to restart your Android phone.
Step 1: Take your phone and long press the “Power” button.
Step 2: Then you will see a screen with many options, from there you need to tap on “Restart/Reboot” button.
Method 2: Clear Data & Cache Of Contact App
You can also clear contacts cache and data as it will remove all the corrupted and old data from your device which creates obstacle for contacts app to function properly.
Below, follow the steps on clear contracts cache and data to fix contacts keeps stopping issue on Android.
Step 1: Open “Settings” on your device.
Step 2: After that find the option “Apps & notifications/Applications” from the list and tap on it.
Step 3: Scroll down and tap on “Contacts” app.
Step 4: On that application you need to tap on the “Clear data” and “Clear Cache” option.
Once you done this the cache memory will be removed. Now you can check the contacts app is working or not. If not then try the next method.
Additional Reading: How To Fix “Unfortunately, Viber Has Stopped” On Android
Method 3: Wipe Cache Partition
You can get rid of contacts won’t open issue simply by removing cache partition. These are temporary files made by the firmware which helps your device to work well. Sometimes they become corrupted and causing apps crashing issue. So, it is good to remove those cache from the device.
Follow the below steps to wipe the cache partition to fix contacts crashing issue on Android.
Step 1: Switch off your phone. Then press and hold together the Volume Down, Power and Home button.
Step 2: Then only release the Power button.
Step 3: When the “Android System Recovery” screen appears release the Volume Down and Home buttons.
Step 4: Then from the available options, find “wipe cache partition” by tapping the Volume Down button until when this option gets highlighted.
Step 5: After that press the “Power” button to give permission to the selected one.
Step 6: When this process is going on, you will see an option for “Reboot System Now”. You need to tap on this option and restart your phone.
Method 4: Update Your Android Software
If you have not updated your Android software then it can cause error message “Unfortunately, contacts has stopped”.
Here, follow the steps to update the phone’s software.
Step 1: On your phone visit “Settings” and then tap on “About Device” option.
Step 2: After that tap on “Software Update”.
Now, your phone will check for update, if there is update available then install update from there.
Additional Reading: How To Fix “Unfortunately, File Manager Has Stopped” On Android
Method 5: Reset App Preferences
There could be any reason behind contacts app crashing issue. So, you should reset your app preferences and then check the error is solved or not.
Now, follow the below steps to reset app preferences.
Step 1: Open “Settings” on your phone and then find “Apps/Applications”.
Step 2: After that tap on the three dots at the upper right side and then tap on option “Reset app preferences”.
Step 3: Finally tap on “Reset default apps”.
Method 6: Reset All Settings In Your Device
You can also fix contacts won’t open issue by resetting all settings in your device. You don’t need to worry as it will not wipe any data from your phone.
Follow the below steps to reset all settings in your device.
Step 1: From your phone’s Home screen drag up and down from the centre of the screen to enter the apps screen.
Step 2: Then go to “Settings” and then “Backup and reset”.
Step 3: Now, from the Reset section you need to tap on “Reset Settings” option.
Step 4: See the information and tap on “Reset Settings”.
Step 5: If asked to enter the present password/PIN/pattern then enter it.
Step 6: View the entered information and to confirm tap on “Reset Settings”.
Method 7: Change Date & Time Of Your Device
You should also try to change the date and time of your device. May be this can solve the contacts not working issue on your Android phone.
Below, follow the steps to change date and time of your Android phone.
Step 1: Open “Settings” and then tap on “Date & Time”.
Step 2: After that tap on “use 24 hour format”. If it is already checked then unchecked it.
Step 3: Now choose different date format.
Additional Reading: [Fixed] Ghost Touch Problem On Android Phone
Method 8: Delete Voicemail
When you store lots of voicemails on your device then you will be unable to open contacts in Android. The voicemails which you delete from your phone are not completely deleted, it gets stored in voicemail folder.
If you don’t know the steps to delete all kinds of voicemail then follow the below steps to do so.
Step 1: Launch “Google Voice” application on your device.
Step 2: Next, tap on “Voicemail”.
Step 3: Then press “Menu” option and finally tap on “Delete” button.
Method 9: Run Your Device In Safe Mode
Another option to check the error is causing due to the apps is to put your device in safe mode as it will disable all the applications on your phone. After doing this, if the contacts app work properly it means there is problem with the installed apps and you can delete those apps.
So, below follow the steps to run your device in safe mode.
Step 1: Press and hold the “Power” button until the menu screen appears.
Step 2: Then release “Power” button and press and hold “Volume” button. Here you will see “Safe Mode” option.
Step 3: Tap on “OK” button and your phone will restart in “Safe Mode”.
Now you can try to open the contact app and check the issue is fixed or not.
Method 10: Uninstall Downloaded Applications
Some apps contain bugs or malware which causes apps not opening issue on your Android phone. So, you can manually check and uninstall those applications which have bugs. Don’t worry, you can install the deleted apps again from Google Play Store.
Step 1: On your phone’s Home screen tap on “Apps”.
Step 2: After that tap on “Settings” and then tap “Apps & Preferences/Applications”.
Step 3: Next, tap on Menu icon which will show all the downloaded applications on your phone.
Step 4: Just open the application and tap on “Uninstall” button to remove the app.
You have to do same step with the other application.
Additional Reading: Solved “Couldn’t Refresh Instagram Feed” On Android
Method 11: Factory Reset Your Device
You can also factory reset your phone to fix unfortunately contacts and dialler has stopped error on your Android phone. But before following the reset steps you must take a backup of all your data into a safe place as factory reset will wipe all your files from your smartphone.
Follow, the below steps to factory reset your phone.
Step 1: Open “Settings” and then tap on “Backup & Reset” option.
Step 2: Tap on the box to back up your Google account.
Step 3: Then tap on “Reset Factory Settings”.
Step 4: Lastly, tap on “Reset Phone” option.
Note: If you lost your data while doing reset process then you can easily recover them by using Android Data Recovery software as it recover the delete data from Android after factory reset.
Method 12: Fix “Unfortunately, Contacts Has Stopped” Error Via Android Repair
If all the above methods do not solve the error message “Unfortunately, contacts has stopped” then you are strongly recommended to try Android Repair Software as it will easily fix contacts not working issue on your Android phone, if this error is occurring due to problem in Android OS software.
With the help of Android Repair tool you can also fix other types of issues on your Android phone like black screen of death, Android OTG update failed, apps keep crashing, play store not working, stuck in boot loop, Android phone or tablet get bricked, etc.
Note: You can only use Android Repair software in your Samsung phone.
Below, follow the complete steps to fix “Unfortunately, contacts has stopped” by using Android Repair Software.
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Steps To Fix “Unfortunately, Contacts Has Stopped” Error On Android Phone Using Android Repair Software
Step 1: Connect Your Android Phone To Computer
Download, install and launch Android Repair Tool on your computer then click on “Repair”.
Now connect your Android phone to computer with the help of USB cable and choose “Android Repair” from the available options.
In the next window, select the correct device information that are brand, name, model, country and carrier. After confirming the warning message hit “Next” to continue the process.
The Repair (Android) software may delete all your files which is stored on your Android device. Please enter the number “000000”to confirm to continue the process.
Note: You are highly advised to back up your Android data before using the Android Repair Software as it will erase all your device data.
Step 2: Enter Download Mode To Repair The Android Device
Before repairing your Android, you need to boot your Android phone in Download mode.
Follow the below steps to boot your phone or tablet in DFU mode:
Steps for the Android device which has Home button:
- Switch OFF your Android phone/tablet.
- Then press & hold the Volume Down + Home + Power button for few seconds (say about 5s to 10s).
- Release all the buttons and press Volume Up button to enter the download mode.
Steps for the Android device which has no Home button:
- Switch OFF your Android phone or tablet.
- Now press and hold Volume Down + Bixby + Power for few seconds (say about 5s to 10s).
- Release all the buttons and press Volume Up button to enter the download mode.
After that, click on “Next”. Now the software will start downloading the firmware.
When the downloading and verifying the firmware gets completed, then the software automatically starts repairing your Android phone and tablet.
After sometimes, you will see that all your Android system issues are fixed.
So, these are 12 effective methods that I have discussed in this article to fix “Unfortunately, contacts has stopped” error on your Android phone. I hope all the methods have worked to solve the issue.
If you face any problem in fixing this error then you are highly suggested to try Android Repair Software which is discussed in Method 12.
Emily is a founder of recover-android-data.com. She loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Beside that, she also loves to travel, watch movies and play online games.