[Solutions] “Unfortunately, Google Play Store Has Stopped” On Android

How To Fix Unfortunately Google Play Store Has Stopped On Android

There are various Android errors that users face. Among them “Unfortunately, Google Play Store has stopped” is one of the errors that occur on Android phones or tablets. Most users experience this error message and want some quick tips to fix it. So, today I will provide you with some effective solutions to fix “Unfortunately, Google Play Store has stopped” error on Android.

Expert Recommendation:
One of the easy and quick ways to fix error message “Unfortunately, Google Play Store has stopped” on Android is to use Repair (Android) software.

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*Trial version only show how it works and not fix Android to Normal.

Before starting the solutions to fix the issue, you should first know why this error occurs on your Android device.

So, here it is.

Why Do You Get Error “Unfortunately, Google Play Store Has Stopped” On Android?

This error occurs on your device due to several number of reasons. Some of the potential causes are poor internet connection, lack of storage space, outdated Android OS, corrupted cache files, etc.

Whatever the reason behind this issue, you still have solutions to fix it.

So, now without any delay let’s start the methods to fix error “Unfortunately, Google Play Store has stopped” on Android.

We will first look at the basic solutions and then move to the harder ones.

Additional Reading: Fix Common Google Play Services Unknown Issues

Basic Solutions To Fix Google Play Store Has Stopped Working On Android

  1. Restart your Android phone or tablet.
  2. Check your internet connection is working.
  3. Ensure that your device has a sufficient amount of storage space.
  4. Update your Android OS to the latest version.
  5. Make sure the date and time are correct.
  6. Boot your Android device into safe mode.

If you tried all these basic solutions but the error is not solved then you should follow the below methods.

Method 1: Clear Cache And Storage Of Google Play Store

You can simply clear the Google Play Store app’s cache and data/storage. This will also help to solve the problem.

Below, learn how to do this.

Step 1: Open the Settings app on your phone.

Step 2: After this, tap on Apps/Apps & notifications and then hit on All Apps.

Step 3: Now, you will get all apps list. From here, tap Google Play Store app.

Step 4: Then hit on Storage.

Step 5: Now, tap on Clear Cache and then Clear Storage button.

Clear Cache And Storage Of Google Play Store

(Pic Credit: Guidingtech)

Note: Clearing data from it will wipe all your Google Play Store settings and your account data.

Step 6: Once everything is cleared, you need to Force Stop it.

Now, follow the same steps to clear cache and data of Google Play Services, Download Manager, and Google Services Framework.

After this, restart your mobile and then check whether the error is solved or not. If not, then follow the next method.

Additional Reading: How To Fix Error 924 In Google Play [9 Methods]

Method 2: Enable Downloads

Step 1: Navigate to Settings > Apps > All.

Step 2: Then go to Downloads.

Step 3: Launch Downloads and hit on Menu button.

Step 4: Ensure that it is turned on. If it is off then enable it.

Method 3: Remove And Re-add Google Account

Another easy and effective way to fix error message on Google Play Store is by removing and then re-adding Google account.

Below, follow the steps to remove your Google account.

Step 1: Navigate to Settings and then tap on your accounts.

Step 2: Your device will show you all the accounts that are linked to your phone.

Step 3: Now, choose the account that you wish to remove.

Remove Google Account On Android

Step 4: After this, tap on Remove account.

Remove Google Account On Android

Step 5: Now, your device will send you a pop-up message telling you that all the data linked to that account will be erased.

Step 6: Lastly, tap on remove account.

Now, follow the below steps to add your Google account again.

Step 1: Navigate to Settings.

Step 2: Tap on your account.

Step 3: Now, scroll down and tap on add account.

Step 4: Select Google.

Step 5: Next, enter your PIN, pattern, password, or fingerprint.

Step 6: Sign in to your Google account and then all the details linked to your Google account will be synchronized.

Additional Reading: How To Fix Google Play Services Keeps Stopping On Samsung

Method 4: Update Google Play Store App

You need to keep your apps updated to run them without any issues. Maybe your Google Play app is not updated and due to this, you are getting the error message.

Here, follow the steps to install the latest version of Google Play Store update.

Step 1: Run the Google Play Store app on your phone and then hit on 3 horizontal lines on the top left corner of the screen and then tap on “Settings“.

Update Google Play Store App

(Pic Credit: Techwiser)

Step 2: Under the about section, you will see the Google Play version.

Step 3: Tap on it. You will see “Google Play Store is up to date” if your Google Play Store is updated to the latest version. If not, then an update will automatically start.

Update Google Play Store App To The Latest Version

(Pic Credit: Techwiser)

Additional Reading: How To Fix Google Play Store Error Code 495

Method 5: Uninstall Google Play Store Update

If your Google Play Store app is already updated to the latest version then it may be possible that the updated version of Play Store is causing this error. This may be happening due to a compatibility issues. So, to fix it, you need to Uninstall Google Play Store update.

Below, follow the steps to do this.

Step 1: Launch the Settings app on your device and then tap on Apps.

Step 2: Look for Google Play Store app.

Step 3: Tap on Uninstall Updates.

Uninstall Google Play Store Update

(Pic Credit: Guidingtech)

Now, restart your phone and then check if the error is fixed or still persists.

Method 6: Reset App Preference

Step 1: Go to Settings > Apps/Application manager > All Apps.

Step 2: Then tap on 3 dots or Menu button.

Step 3: Now, tap on “Reset app preferences”.

Reset App Preferences On Android

(Pic Credit: Guidingtech)

Step 4: Next, you will see a dialogue box. Read it and tap on RESET APPS.

After this, restart your phone and then see if this solve the error.

Additional Reading: “Unfortunately, IMS Service Has Stopped” On Android – Fix It Now!

Method 7: Uninstall Android System WebView Updates

If there is any issue with the Android System WebView app then this can also result in this error prompt on your phone. In this situation, you need to uninstall Android System WebView update.

Below, follow the simple steps to proceed.

Step 1: Run the Settings app and then hit on Apps.

Step 2: After this, choose App Settings or find system apps (it may vary on phone model).

Step 3: Now, look for Android System WebView. If you don’t get Android System WebView then simply search it in the device settings.

Step 4: Hit on 3 dots in the top right corner of the screen and then tap on Uninstall updates.

Method 8: Uninstall Chrome Update

You can also uninstall Chrome update to fix Google Play Store not working/crashing error prompt.

Below, follow the steps to do so.

Step 1: Move to Settings > Apps.

Step 2: Now, find Chrome app and tap on it.

Step 3: Hit on 3 dots in the top right side and then hit on “Uninstall updates”.

Note: If Google Store service working fine then you can go to Google Play Store and install the update for Android System WebView and Google Chrome app to solve the error prompt on Google Play Store.

Additional Reading: How To Fix Download Pending Error On Google Play Store

Solution 9: Use Repair (Android) Software To Fix Play Store Has Stopped Working

If you get unfortunately, Google Play Store has stopped issues on your Samsung phones or tablets due to some problem in your Android operating system (OS) then you can try Repair (Android) software to fix it. It will easily repair the Android OS to normal, thereby fixing Play store has stopped working on Android.

*Trial version only show how it works and not fix Android to Normal.

Besides fixing this error message, you can also use it to solve many types of issues such as Google Play Store not working/responding, mobile not charging, black screen of death, Android OTA update failed, system crashing, apps not opening or crashing, etc.

Note: Currently Repair (Android) software is only available for Samsung phones and Samsung tablets.

Below, follow the complete steps fix “Unfortunately, Google Play Store has stopped” on Android via Repair (Android) software.

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Steps To Fix “Unfortunately, Google Play Store Has Stopped” On Android

Step 1: Connect Your Android Phone To Computer

Download, install and launch Android Repair Tool on your computer then click on “Repair”.

Now connect your Android phone to computer with the help of USB cable and choose “Android Repair” from the available options.

In the next window, select the correct device information that are brand, name, model, country and carrier. After confirming the warning message hit “Next” to continue the process.

The Repair (Android) software may delete all your files which is stored on your Android device. Please enter the number “000000”to confirm to continue the process.

Note: You are highly advised to back up your Android data before using the Android Repair Software as it will erase all your device data.

Step 2:  Enter Download Mode To Repair The Android Device

Before repairing your Android, you need to boot your Android phone in Download mode.

Follow the below steps to boot your phone or tablet in DFU mode:

Steps for the Android device which has Home button:

  • Switch OFF your Android phone/tablet.
  • Then press & hold the Volume Down + Home + Power button for few seconds (say about 5s to 10s).
  • Release all the buttons and press Volume Up button to enter the download mode.

Steps for the Android device which has no Home button:

  • Switch OFF your Android phone or tablet.
  • Now press and hold Volume Down + Bixby + Power for few seconds (say about 5s to 10s).
  • Release all the buttons and press Volume Up button to enter the download mode.

After that, click on “Next”.  Now the software will start downloading the firmware.

When the downloading and verifying the firmware gets completed, then the software automatically starts repairing your Android phone and tablet.

After sometimes, you will see that all your Android system issues are fixed.


*Trial version only show how it works and not fix Android to Normal.

Additional Reading: How To Fix Google Photos App Keeps Crashing Or Stopping On Android

Solution 10: Factory Reset Your Android Device

If you still receive this error then the last resort to fix this problem is to factory reset your Android device. Before you follow the steps to reset your phone to default settings make sure you have created a backup of all important data as you will lose all of them.

Now, below learn how to factory reset Android devices.

Step 1: Open Settings app.

Step 2: Then tap on Backup & reset.

Step 3: Now, select Factory Data Reset.

Step 4: Then tap on Reset Device.

Step 5: Lastly, tap on Erase Everything.

Conclusion

Now, you can easily goodbye the error message “Unfortunately, Google Play Store has stopped” on Android. Above I have mentioned 11 effective methods and some basic solutions to fix this error on Android phones or tablets.

If there is any problem in your Android OS and due to this you face this problem, then I would suggest you to try Repair (Android) software to solve the issue.