Find Out 12 Easy Methods On How To Fix “Unfortunately, Phone Has Stopped” On Android Phone!
Summary: Like other app error messages you have also seen the error message “Unfortunately, Phone Has Stopped” on your smartphone. If you are annoyed with this error message and want to fix it, then you have come in the right place. In this article, you will find 12 easy methods to fix “Unfortunately, Phone Has Stopped” on Android.
With the help of Android Repair tool, one can:
- Easily fix “Unfortunately, Phone Has Stopped” on Android.
- Fix other app’s errors like “Unfortunately, YouTube Has Stopped”, “Unfortunately, Contacts Has Stopped”, “Unfortunately, Settings Has Stopped” on Android, etc.
- Also fix other Android issues like Play Store not working, stuck in a boot loop, apps keep crashing, black screen of death, Android won’t turn on or off, etc.
- Supports all Samsung phone models like Samsung Galaxy S10/S10+/S20/S10e/S8/S9, Galaxy M30/M20/M01, Galaxy Fold, Galaxy J series, etc.
- 100 safe, secure, and user-friendly interface.
Download Or Buy Now Android Repair Tool To Fix Unfortunately Phone Has Stopped Error
Let us start with a practical example!
Practical Example: A User Experiencing “Unfortunately, Phone Has Stopped” Error On Galaxy S5
Galaxy s5, android ver. 6.0.1 I’ve searched all over for an answer. All I’m finding is, ‘clear the cache and data’, and ‘factory reset phone.’ Wait! What?! Factory reset? Isn’t there an easier way? I recently started getting this message whenever I receive a call, and I have an open app, ANY app, I get the message: “Unfortunately phone has stopped”. I hit “ok” and it pops right back up. (It does NOT happen when I have no apps open, and I get a call.) The only way to get that message to go away, is to restart my phone! Does anyone have an answer other than a ‘factory reset’?!”
Source: Android Forums
Additional Reading: How To Fix “Unfortunately, Netflix Has Stopped” On Android
Why Is My Phone Saying Unfortunately Phone Has Stopped?
Some of the possible reasons and when this error occurs on your phone are mentioned below.
- While installing custom ROM the error might come.
- Due to the problem with the Android firmware.
- An incomplete update of software can also be a result of error message or Phone keeps stopping issue.
- Data crash can also lead the error.
- When your device is infected through virus then this can cause Phone app crashing issue.
- Due to third party app’s glitch.
Now, the question is – How do you fix unfortunately phone has stopped?
Here are the methods to fix “Unfortunately, Phone has stopped” or Phone keeps stopping/crashing/not working/not opening issue. Just follow them carefully to fix the error message.
Below mentioned all the methods will work for all Android phone models like Samsung, Huawei, Motorola, LG, Sony, Xiaomi, Lenovo, ZTE, HTC, Realme, Asus, etc.
Method 1: Restart Your Android Phone
The first thing you should do to fix “Unfortunately, phone has stopped” error is to restart your Android device.
To restart your device, press and hold the Power button until the Power menu appears on the screen. Then from there tap on “Restart” or “Reboot” option.
Additional Reading: Fix “Unfortunately, Email Has Stopped” On Android
Method 2: Restart Phone App
If by restarting your Android device not fix Phone keeps stopping issue then you should restart your Phone app. Here you need to force stop your Phone app and then restart your smartphone.
Here follow the below steps to do so.
Step 1: On your phone, open the Settings icon and then tap on Apps.
Step 2: After that hit More and choose Show system apps.
Step 3: Now look for Phone app and tap on it.
Step 4: Then tap on Force Stop.
After this, Restart your phone and then check the error is fixed or not. If not then move to the next method.
Method 3: Update Phone App
If your phone app is not update then this can also cause Phone app keep crashing issues. So, check the update for the app and if the update is available then update it.
Below, follow the step to update the phone app to fix the error message.
Step 1: Open Google Play Store app on your device.
Step 2: Now, tap on three horizontal lines and then tap on My apps & games option.
Step 3: Here you will get all the apps update, look for Phone app, and if the update is available then tap on Update button near the app to update it.
Method 4: Update Your Device Firmware
You can also get rid of Phone app not opening issue by updating the device to the latest version. So, check the update for your device and if there is an update available then update it.
Follow the below steps to update your Android device.
Step 1: Open the Settings app on your smartphone.
Step 2: Then tap on About Phone.
Step 3: Now tap on System Update.
If the update is available then it will show the Update button. Just tap on it to update your device.
Additional Reading: [Solved]: “Unfortunately Contacts Has Stopped” On Android
Method 5: Clear App Cache
Another way to fix Phone app not working issue is to clear the app’s cache. If the cache does not clean timely then this can occur error message “Unfortunately, Phone has stopped”.
So, here follow the below steps to clear the phone app’s cache.
Step 1: On your phone, open “Settings” then go to “Apps/Applications”.
Step 2: Here you will get all the apps list, find “Phone” and hit on it.
Step 3: Next, tap on “Storage”.
Step 4: Finally tap on “Clear Cache” button.
Additional Reading: How To Fix “Unfortunately, Facebook Has Stopped” On Android In 2020
Method 6: Clear Some Storage Space
If your device is showing less storage space then you can clear some storage space. This can also be the reason behind the error. In your phone you need at least 500MB storage pace free. If possible then keep 1GB free storage space.
So, if your storage is running out of space then free up some space by removing some photos, videos, and other files to a safe palace. You can also store them on the computer.
Method 7: Remove And Re-Insert SIM Card
To fix the error message you can also try removing the SIM card and then again put it back. Maybe this can solve the error on your Android phone. After reinserting the SIM card, check the error message is fixed or not.
Here, follow the below steps to so do so.
Step 1: Power OFF your device.
Step 2: Then take out SIM card tray and remove the SIM card from it.
Step 3: Now, Power ON your device.
Step 4: Check the error is solved or not.
Step 5: Next, again Power OFF your device and reinsert the SIM card.
Now, open the phone app and check the error is resolved or not.
Method 8: Reset Network Settings
Your device will not reset network settings automatically or by reinserting the SIM card. To do this you need to set it manually.
Follow the below steps to reset network settings.
Step 1: On your phone, open “Settings” icon.
Step 2: Then tap on “General Management” option.
Step 3: Next tap on “Reset” and then tap on “Reset network settings”.
Step 4: Now tap on “Reset Settings” option.
Now, restart your phone and check the error is still appearing or not.
Additional Reading: How To Fix “Unfortunately, Viber Has Stopped” On Android
Method 9: Enter Into Safe Mode
Safe Mode feature on Android phones helps to disable all third-party apps. By using this feature you can find out that is the error message comes due to apps conflict.
Now, follow the below steps to put your device into Safe Mode.
Step 1: First, Power OFF your phone.
Step 2: Now, press the Power button until Android logo appears on the screen.
Step 3: Take finger away from Power button and immediately press and hold the Volume Down button.
Step 4: Release the button when your phone is in Safe Mode. Now, you can check it by viewing the Safe Mode name at the bottom left corner of the device’s screen.
Now, see the Phone app is responding or not. If your phone app works properly then you should find and uninstall the app that you have recently installed and then only your phone has started showing “Unfortunately, Phone has stopped” error.
Additional Reading: How To Fix “Unfortunately, File Manager Has Stopped” On Android
Method 10: Wipe Cache Partition
You can also fix Phone app won’t open or “Unfortunately, Phone has stopped” error by clearing the cache partition.
Here, follow the below steps to clear cache partition.
Step 1: Power Off your phone and then press and hold together Home + Volume Up + Power buttons to enter into safe mode.
Step 2: When your device starts vibrating, release the Power button but keep holding the other two buttons.
Step 3: Once you see the recovery mode screen, leave Home and Volume Up buttons.
Step 4: Now, scroll down using Volume Up button to choose “wipe cache partition”.
Step 5: Then, select the option by using Power button.
Step 6: Once the wiping process gets over, highlight “Reboot system now”.
Step 7: Al last press Power button to restart your smartphone.
Method 11: Fix “Unfortunately, Phone Has Stopped” On Android Via Android Repair Software
The “Unfortunately, Phone Has Stopped” error message generally occurs in Samsung phones as a large amount to Samsung users have reported this error message on their Samsung Galaxy phone.
So, if you are a Samsung phone user then you are highly recommended to try Android Repair software to easily fix “Unfortunately, Phone Has Stopped” on Samsung phone or tablet.
The software also fixes other issues like Android system UI not working, apps keep crashing, Play Store not working, stuck in a boot loop, Android OTA update failed, Android won’t turn on or off, black screen of death, etc.
Note: Currently, You can only use Android Repair Software for your Samsung phone. At present, it does not work for other Android phones.
Here, follow the completed steps to fix the error message “Unfortunately, Phone Has Stopped” using Android Repair Software.
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Steps To Fix “Unfortunately, Phone Has Stopped” On Android Using Android Repair Software
Step 1: Connect Your Android Phone To Computer
Download, install and launch Android Repair Tool on your computer then click on “Repair”.
Now connect your Android phone to computer with the help of USB cable and choose “Android Repair” from the available options.
In the next window, select the correct device information that are brand, name, model, country and carrier. After confirming the warning message hit “Next” to continue the process.
The Repair (Android) software may delete all your files which is stored on your Android device. Please enter the number “000000”to confirm to continue the process.
Note: You are highly advised to back up your Android data before using the Android Repair Software as it will erase all your device data.
Step 2: Enter Download Mode To Repair The Android Device
Before repairing your Android, you need to boot your Android phone in Download mode.
Follow the below steps to boot your phone or tablet in DFU mode:
Steps for the Android device which has Home button:
- Switch OFF your Android phone/tablet.
- Then press & hold the Volume Down + Home + Power button for few seconds (say about 5s to 10s).
- Release all the buttons and press Volume Up button to enter the download mode.
Steps for the Android device which has no Home button:
- Switch OFF your Android phone or tablet.
- Now press and hold Volume Down + Bixby + Power for few seconds (say about 5s to 10s).
- Release all the buttons and press Volume Up button to enter the download mode.
After that, click on “Next”. Now the software will start downloading the firmware.
When the downloading and verifying the firmware gets completed, then the software automatically starts repairing your Android phone and tablet.
After sometimes, you will see that all your Android system issues are fixed.
Additional Reading: Contacts Disappeared On Samsung Phone? Here How To Recover!
Method 12: Factory Reset Your Android Phone
If you have tried all the above-mentioned methods but still you are getting the error message then you should lastly factory reset your device.
But remember that factory reset will wipe all your device’s data and all installed apps. So, you must backup your device first then you should follow the reset process.
Note: You can also use Android Backup & Restore software to backup data from your phone. It backup different types of data and gives permission to selectively backup & selectively restore them.
Now, follow the below steps factory reset your phone.
Step 1: Open “Settings” app and go to System and then choose “Reset” option.
Step 2: Now, find “Erase All data (Factory reset)” option and tap on it.
Step 3: Then tap on “Reset phone” option to confirm the process.
Wait until the reset process gets completed. Once the phone restart, set up your phone from the beginning.
Note: If you forget to back up your important data and lost it then you can try Android Data Recovery software to recover them back to your device.
In this guide you have learned 12 different methods to fix “Unfortunately, Phone Has Stopped” error on Android. I hope that you were able to fix the error by following the above methods.
Additionally, you can also try Android Repair software to fix error message “Unfortunately, Phone Has Stopped” on any Samsung Galaxy phone/tablet.
Emily is a founder of recover-android-data.com. She loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Beside that, she also loves to travel, watch movies and play online games.